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Mississippi

BBB Business Review

BBB Accredited Business since

Dent Air Conditioning Company

Additional Locations

Phone: (601) 366-5338 Fax: (601) 366-5382 200 Sheppard Road, Jackson, MS 39206 View Additional Email Addresses http://www.dentairconditioning.com

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Description

As Jackson, Mississippi's oldest air conditioning company, Dent Air Conditioning has been a family-owned and family-operated enterprise since 1954. We expanded in 2000 to include an Electrical Department and again in 2007 to add a Plumbing Division. With almost 60 successful years in the business, we've gained the long-term experience and expertise to deliver exceptional HVAC services. The Dent Air Conditioning company staff consists of seasoned professionals with years of NATE-Certified training and hands-on experience that includes everything from heater and air conditioner repair to HVAC product installations. At Dent Air Conditioning, we're licensed and qualified to do it all. From simple residential air conditioner repair to complex HVAC installations for new construction, our comprehensive service roster of HVAC specialists, electricians and plumbers allows us to take on multifaceted residential and commercial jobs. With other HVAC companies, you have to outsource for electrical and plumbing services. Because Dent Air Conditioning offers all three trades, we can provide everything from air conditioner repair to boiler installation, simplifying many projects.
•Air conditioner repair, replacement and new installation
•Heater repair, replacement and new installation
•Generators
•Duct work
•Indoor air solutions
•Electrical and plumbing services
•Hot water heaters
•Preventive maintenance
•All equipment makes and models
•Whole House Water Filtration System

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dent Air Conditioning Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Dent Air Conditioning Company include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Additional Information

top
BBB file opened: February 04, 2005 Business started: 01/01/1954 in MS Business incorporated: 12/10/1982 in MS
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Mississippi State Board of Contractors
P. O. Box 320279, Jackson MS 39232-0279
http://www.msboc.us/
Phone Number: (601) 354-6161
The license number is 17563-MC.

Type of Entity

Corporation

Business Management
Ms. Pam Allen, Vendor Relations/Manager
Contact Information
Principal: Mr. Thomas N. Dent Jr., President
Business Category

AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL ALTERNATORS & GENERATORS - RETAIL WATER HEATERS - DEALERS WATER HEATER - TANKLESS WATER FILTRATION & PURIFICATION EQUIPMENT AIR BALANCING AIR CONDITIONING CONTRACTORS & SYSTEMS CONTRACTORS - ELECTRICAL PLUMBING CONTRACTORS WATER HEATERS - REPAIRING HEATING & AIR CONDITIONING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL

Products & Services

Dent Air Conditioning Company sells the following brand(s): Bradford White, Carrier, Chief, Generac, Rinnai

Method(s) of Payment
Cash
Check
Credit Card
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Types of Complaints Handled by BBB

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BBB Complaint Process

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