Better Business Bureau Offers Tips for Hiring a Professional Organizer

April 21, 2014

Burnsville, Minnesota – April 21, 2014 – The onset of spring kindles enthusiasm in some people to create a more organized environment. But when it comes time to actually do the work, we realize organization takes more time and patience than most of us have. We may need the help of a professional organizer. Better Business Bureau of Minnesota and North Dakota (BBB) offers advice to home and business owners before they hire someone to come into their space to sort through confidential paperwork and valuables.

“Organizing our homes is an important task and can definitely help us feel happier in our surroundings,” said Dana Badgerow, president and CEO of the BBB. “But before you hire a professional organizer does, you want to be clear on what they will – and will not – do.”

The following tips were compiled by the Better Business Bureau of Minnesota and North Dakota in consultation with the National Association of Professional Organizers (NAPO)-Minnesota Chapter:

  • Research companies at before signing a contract.
  • If you’re in Minnesota, ask the organizer if they are a member of NAPO MN. It’s also a good idea to ask about their credentials, experience and training.
  • Find out if the organizer is insured.
  • Ask the organizer to explain their process so you can gain a clear understanding of what they do and how they go about doing it.
  • Ask how you can best prepare for a professional organizer to come to your home or workplace. Find out specifically what the organizer needs from you (you may need to commit personal time to get your home prepared for the organization process).
  • Inquire about the fee structure – is it by the job or by the hour? Be clear about your budget and do not sign any contracts until you fully understand what is or isn’t included in the service.
  • Seek clarification on what their services include, for example, purchasing of supplies for the organization process.
  • Think about what kind of person you want to work with (example: will you work best in a drill sergeant environment or with someone who treats you like a friend?) Ask the potential organizer about their style.
  • Ask for an estimate on how long the projects you have in mind will take to complete. Inquire about what might change/modify the timeline.
  • Find out how the organizer disposes of items removed from your home or office and if there are additional fees (are the items recycled, donated, shredded?) Make sure you feel comfortable with the plan – especially if items are personal or confidential in nature.
  • You can also visit to review their code of ethics and to search for an organizer.