Better Business Bureau of Minnesota and North Dakota Announces New President Dana Badgerow to be 12th President of Ethics Organization

January 12, 2010

The Better Business Bureau of Minnesota and North Dakota (BBB) announces the appointment of Dana Badgerow as president and CEO of the nation’s first BBB.

Badgerow comes from Minnesota Governor Tim Pawlenty’s office where she worked as Commissioner of Administration. Badgerow oversaw the department’s 500 employees, who bring a diverse range of services to state and local government, the education community and citizens. These government services include facilities and maintenance, building construction planning and management, purchasing and procurement, contracting, vehicle leasing, demographic and census data and geographic information technology. Until her appointment in Pawlenty’s office, Badgerow served as vice president and general manager of MTS Systems Corporation, a global Minnesota-based designer and manufacturer of physical testing equipment and software and environmental sensors. She previously served as Commissioner of Administration from 1991 until 1993 while on leave from Honeywell, Inc., where she was employed as vice president of global operations and customer access.  

“The Better Business Bureau is privileged to have someone of Dana Badgerow’s experience and character leading this important organization,” said Anne Gallagher, Chair of the Board of Directors of the BBB. “We are absolutely thrilled.” 

Badgerow becomes the 12th president of the BBB, an organization that began in 1912 with a mission to create trust in the marketplace by encouraging voluntary self-regulation in business. The organization has been successful in cleaning up advertising in many industries, working with companies to improve their customer service, helping businesses to resolve customer complaints,  and educating the public to help them be wise consumers. 

“I could not be more proud of having been selected as the next president of the nation's first Better Business Bureau,” said Badgerow.  “I bring to this organization a lifetime of experience--in the law, in business, and in the public sector--and I commit that experience to furthering the BBB mission of advancing marketplace trust through business integrity and performance.   In today's distressed economic environment, the need for ensuring that trust is more compelling than ever.”

The BBB is a private business association that serves Minnesota and North Dakota, and is supported by its 7600 Accredited Businesses. 

The mission of the Better Business Bureau is to promote through self-regulation, the highest standards of business ethics and conduct; and to instill public confidence in responsible businesses through programs of education and action that inform, protect and assist the general public. Contact the BBB at or 651-699-1111, toll-free at 1-800-646-6222.