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BBB Accredited Business since

Renewal by Andersen, LLC

Additional Locations

Phone: (866) 836-2764 Fax: (651) 264-4079 View Additional Phone Numbers 1920 County Road C W, Roseville, MN 55113 http://www.renewalbyandersen.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Renewal by Andersen provides you with a professional start-to-finish process that leaves you with beautiful, energy-efficient, professionally installed windows and patio doors you'll love for years to come.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Renewal by Andersen, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Renewal by Andersen, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Renewal by Andersen, LLC
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: July 25, 1997 Business started: 01/01/1995 in MN Business started locally: 01/01/1995 Business incorporated 12/17/2014 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Craig Cook, Operations Manager
Contact Information
Principal: Craig Cook, Operations Manager
Business Category

Windows Windows - Installation & Service Doors Doors - Patio Doors - Installation Doors - French Storm Windows & Doors Windows & Doors - Installation & Service

Service Area
Renewal by Andersen, LLC provides their services in AFTON, ALBERTVILLE, ANDOVER, ANNANDALE, ANOKA, APPLE VALLEY, ARDEN HILLS, BAYPORT, BELLE PLAINE, BELLECHESTER, BETHEL, BIGFORK, BISCAY, BLAINE, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BROWNTON, BUFFALO, BURNSVILLE, CAMBRIDGE, CANNON FALLS, CARVER, CENTER CITY, CENTERVILLE, CHAMPLIN, CHANHASSEN, CHASKA, CHISAGO CITY, CIRCLE PINES, CLEARWATER, COKATO, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CRYSTAL, DAYTON, DELANO, DELLWOOD, DENNISON, DUNDAS, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FARIBAULT, FARMINGTON, FOREST LAKE, FRIDLEY, GLENCOE, GOLDEN VALLEY, GOODHUE, GREENWOOD, HAM LAKE, HAMBURG, HAMEL, HAMPTON, HANOVER, HARRIS, HASTINGS, HEIDELBERG, HILLTOP, HOPKINS, HOWARD LAKE, HUGO, HUTCHINSON, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, ISANTI, JORDAN, KENYON, LAKE CITY, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LESTER PR, LESTER PRAIRIE, LINDSTROM, LINO LAKES, LITTLE CANADA, LONG LAKE, LONSDALE, LORETTO, MAHTOMEDI, MAPLE GROVE, MAPLE LAKE, MAPLE PLAIN, MAPLEWOOD, MAYER, MEDICINE LAKE, MEDINA, MEIRE GROVE, MELROSE, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTICELLO, MONTROSE, MORRISTOWN, MOUND, MOUNDS VIEW, MOUNDSVIEW, NERSTRAND, NEW BRIGHTON, NEW GERMANY, NEW HOPE, NEW MARKET, NEW PRAGUE, NEW TRIER, NEWPORT, NO OAKS, NORTH BRANCH, NORTH OAKS, NORTHFIELD, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, ORONO, OSSEO, OTSEGO, PINE ISLAND, PINE SPRINGS, PLATO, PLYMOUTH, PRIOR LAKE, RAMSEY, RANDOLPH, RED WING, RICHFIELD, ROBBINSDALE, ROCKFORD, ROGERS, ROSEMOUNT, ROSEVILLE, RUSH CITY, SAINT ANTHONY, SAINT AUGUSTA, SAINT LOUIS PARK, SAINT PAUL, SARTELL, SAUK CENTRE, SAVAGE, SHAFER, SHAKOPEE, SHOREVIEW, SILVER CREEK, SILVER LAKE, SOUTH HAVEN, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING HILL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, STACY, STANTON, STEWART, STILLWATER, SUNFISH LAKE, TAYLORS FALLS, VADNAIS HEIGHTS, VADNAIS HTS, VERMILLION, VESELI, VICTORIA, W LAKELAND, W SAINT PAUL, W ST PAUL, WACONIA, WAITE PARK, WANAMINGO, WATERTOWN, WAVERLY, WAYZATA, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WILLERNIE, WINSTED, WOODBURY, WYOMING & ZUMBROTA, MN.
Alternate Business Names
Renewal by Andersen Corporation
Products & Services

According to the information provided by Renewal by Andersen, this company specializes in made to order replacement window sales and installation.


Customer Review Rating plus BBB Rating Summary

Renewal by Andersen, LLC has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.