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BBB Business Review

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BBB Accredited Business since

Minnkota Windows

Phone: (701) 282-7025 Fax: (701) 282-7435 2324 Main Ave W, West Fargo, ND 58078 http://www.minnkotawindows.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Minnkota Windows is a vinyl window manufacturer that produces custom sized windows and patio doors. These products are distributed regionally through a dealer network and are also available directly to homeowners in some market areas.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Minnkota Windows meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Minnkota Windows include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Minnkota Windows
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 12, 2001 Business started: 01/01/1978 Business started locally: 01/01/1978 Business incorporated 10/11/1990 in ND
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Dakota Secretary of State
600 E Boulevard Ave Dept 108, State Capital, Bismarck ND 58505
http://www.state.nd.us
Phone Number: (701) 328-2900

Type of Entity

Corporation

Business Management
Brad Bushaw, General Manager Dan Kadrmas, Pres.
Contact Information
Principal: Brad Bushaw, General Manager
Business Category

Windows Doors

Refund and Exchange Policy
All of Minnkota's products are custom made. Because of this, refunds or exchages are not allowed after the order has been confirmed by the purchaser.
Service Area
ND, SD, MN, WI, IA, NE, MO
Alternate Business Names
Romco, Inc
Products & Services

Minnkota Windows offers a high quality vinyl window for new contruction or replacement applications. It is available with numerous accessories, a wide variety of color options, and many glass packages to fit nearly any requirement.


Customer Review Rating plus BBB Rating Summary

Minnkota Windows has received 4.34 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.