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BBB Business Review

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BBB Accredited Business since

New Windows for America

Phone: (651) 203-0149 Fax: (651) 203-0554 View Additional Phone Numbers 2123 Old Highway 8 NW, New Brighton, MN 55112 http://www.nwfamn.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

New Windows for America sells and installs both vinyl and wood windows, custom made & custom sized for home remodeling. They also provide both cement board & vinyl siding, doors, blown in fiberglass insulation, bath remodels and gutter covers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Windows for America meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Windows for America include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

31 Customer Reviews on New Windows for America
Customer Experience Total Customer Reviews
Positive Experience 29
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 31

Additional Information

BBB file opened: May 24, 2000 Business started: 04/01/2000 Business started locally: 04/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Rhonda Steffes, Manager Jim Steffes, President
Contact Information
Principal: Rhonda Steffes, Manager
Business Category

Windows - Installation & Service Windows Contractors - Solar Energy Contractor - Insulation Contractor - Metal Roofing Siding Contractors

Refund and Exchange Policy
Double lifetime guarantee for windows and doors installed by New Windows for America. You literally will never spend another dime on windows or doors.
Service Area
Twin Cities
Alternate Business Names
New Windows for America of MN Inc Windows America of Minnesota
Products & Services

According to the information provided by New Windows of America, this company offers vinyl & wood window & siding replacement and installation along with gutter covers, doors, attic insulation and bathroom remodels.

Industry Tips
Attic Radiant Barriers Storm Damage Repair/Restoration

Customer Review Rating plus BBB Rating Summary

New Windows for America has received 4.91 out of 5 stars based on 31 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.