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BBB Accredited Business since

Mon-Ray, Inc.

Phone: (763) 544-3646 Fax: (763) 546-8977 View Additional Phone Numbers 7900 Excelsior Blvd., Ste. 140, Hopkins, MN 55343

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Storm windows & doors, prime windows & doors, patio doors, reconditioing, service and parts for Mon-Ray products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mon-Ray, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mon-Ray, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mon-Ray, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 1972 Business started: 03/01/1960 in MN Business started locally: 03/01/1960 Business incorporated 01/12/1954 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
Phone Number: (651) 284-5005

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Greg Murtha, Vice President Shannon Fisher, Owner/Manager Frank Hetmen, Jr, CEO Ryan Parker, Operations Manager
Contact Information
Customer Contact: Frank Hetmen, Jr, CEO
Principal: Greg Murtha, Vice President
Business Category

Windows - Installation & Service Doors - Patio Doors - French Doors - Rolling Screens - Door & Window Screens - Security Door Screens - Windows Storm Windows & Doors Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Windows - Egress Glass - Repair Glass - Tempered Storm Windows & Doors - Repair Windows - Repairing Fire Doors & Shutters Historical Structure Preservation Patio, Porch & Deck Enclosures

Products & Services

Mon-Ray, Inc. sells the following brand(s): A-Craft, DeVAC Aluminum Windows, Kolbe Windows, Lindsay Windows, Mon-Ray Storm Windows & Doors, Park-Vue Patio Doors, Taylor Doors, Therma-Tru Doors

Mon-Ray, Inc. offers the following product(s): A-Craft, DeVAC Aluminum Windows, Kolbe Windows, Lindsay Windows, Mon-Ray Storm Windows & Doors, Park-Vue Patio Doors, Taylor Doors, Therma-Tru Doors

Method(s) of Payment
Check, cash, Visa, Mastercard, American Express, Discover
Service Area
Products & Services

According to the information provided by Mon-Ray, Inc., this company offers the manufacturing and distribution of windows, storm doors and porch enclosures, as well as commercial sound abatement and historical windows.

Industry Tips
Auto Glass Information Storm Damage Repair/Restoration

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.