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BBB Business Review

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BBB Accredited Business since

Minnesota Rusco, Inc.

Additional Locations

Phone: (952) 935-9669 Fax: (952) 935-9544 View Additional Phone Numbers 5010 Highway 169 N, Minneapolis, MN 55428 View Additional Email Addresses http://www.minnesotarusco.com



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Description

MN Rusco serves about 850 Minnesota consumers a year with a 98.5% satisfied customer rating. We specialize in Windows, Doors, Bath Remodeling, Four Seasons Sunrooms, Siding and General Remodeling. We've been family owned since 1955. Call us now


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Minnesota Rusco, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Minnesota Rusco, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 16 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 10
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Minnesota Rusco, Inc.
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 6

Additional Information

BBB file opened: September 01, 1973 Business started: 01/01/1955 in MN Business started locally: 01/01/1955 Business under new ownership as of: 01/01/2004 Business incorporated 02/25/1955 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Mike Hazelwood, President Jay Deems, Vice President Mel Hazelwood, Founder
Contact Information
Customer Contact: Mel Hazelwood, Founder
Principal: Mike Hazelwood, President
Business Category

Windows - Installation & Service Kitchen Cabinet Refacing Sunroom & Solarium Design & Construction Bathroom Accessories Doors Storm Windows & Doors Windows Windows - Egress Floor Laying, Refinishing & Resurfacing Patio, Porch & Deck Enclosures Siding Contractors Construction & Remodeling Services Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs

Service Area
Minnesota Rusco, Inc. provides their services in MINNESOTA.Minnesota Rusco, Inc. provides their services in AFTON, ALBERTVILLE, ANDOVER, ANOKA, APPLE VALLEY, ARDEN HILLS, ARLINGTON, BAYPORT, BETHEL, BLAINE, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BURNSVILLE, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTERVILLE, CHAMPLIN, CHANHASSEN, CHASKA, CIRCLE PINES, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DAKOTA, DAYTON, DELLWOOD, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FARMINGTON, FOREST LAKE, FORT SNELLING, FRIDLEY, GAYLORD, GOLDEN VALLEY, GREEN ISLE, GREENWOOD, HAM LAKE, HAMBURG, HAMEL, HAMPTON, HANOVER, HASTINGS, HEIDELBERG, HENDERSON, HILLTOP, HOPKINS, HUGO, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, JORDAN, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LINO LAKES, LITTLE CANADA, LONG LAKE, LORETTO, MAHTOMEDI, MANKATO, MAPLE GROVE, MAPLE PLAIN, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MAYER, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MERIDEN, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NAVARRE, NEW BRIGHTON, NEW GERMANY, NEW HOPE, NEW MARKET, NEW PRAGUE, NEW TRIER, NEWPORT, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NORWOOD, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, ORONO, OSSEO, OTISCO, OTSEGO, PINE SPRINGS, PLYMOUTH, PRIOR LAKE, RAMSEY, RANDOLPH, RICHFIELD, ROBBINSDALE, ROGERS, ROSCOE, ROSEMOUNT, ROSEVILLE, SAINT ANTHONY, SAINT BONIFACIUS, SAINT FRANCIS, SAINT LOUIS PARK, SAINT PAUL, SAINT PAUL PARK, SAVAGE, SCANDIA, SHAKOPEE, SHOREVIEW, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, STILLWATER, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, VERMILLION, VICTORIA, W LAKELAND, W SAINT PAUL, W ST PAUL, WACONIA, WASECA, WATERTOWN, WAYZATA, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WILLERNIE, WOODBURY & YOUNG AMERICA, MN. Twin Cities and Collar Counties except for Sunrooms which is the whole state of MN and Western WI.
Alternate Business Names
Four Seasons Sunrooms Rusco
Products & Services

We specialize in selling and installing Windows, Doors, Bath Remodeling, Four Seasons Sunrooms, Siding and General Remodeling both interior and exterior. We have a full time production and service staff and serve approximately 850 homes each year.

Industry Tips
Foreclosure Services Remodeling your home Storm Damage Repair/Restoration

Customer Review Rating plus BBB Rating Summary

Minnesota Rusco, Inc. has received 4.56 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.