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BBB Business Review

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BBB Accredited Business since 08/30/1989

Minnesota Rusco, Inc.

Phone: (952) 935-9669Fax: (952) 935-9544View Additional Phone Numbers5558 Smetana Dr, MinnetonkaMN 55343-9022 Send email to Minnesota Rusco, Inc.



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Description

MN Rusco serves about 850 Minnesota consumers a year with a 98.5% satisfied customer rating. We specialize in Windows, Doors, Bath Remodeling, Four Seasons Sunrooms, Siding and General Remodeling. We've been family owned since 1955. Call us now

BBB Accreditation

A BBB Accredited Business since 08/30/1989

BBB has determined that Minnesota Rusco, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Minnesota Rusco, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Problems with Product / Service7
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Minnesota Rusco, Inc.

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3 Customer Reviews

Additional Information

top
BBB file opened: 09/01/1973Business started: 01/01/1955
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul, MN 55155-4344
(651) 284-5005
http://www.dli.mn.gov

Construction Codes and Licensing Division
443 Lafayette Rd N
Saint Paul, MN 55155-4344
(651) 284-5012
http://www.doli.state.mn.us

Business Management
Principal: Mike Hazelwood (President)
Contact Information
Customer Contact: Mel Hazelwood (Founder) Jay Deems (Vice President)
Business Category

Windows - Installation & Service, Windows - Egress, Windows, Storm Windows & Doors, Doors, Bathroom Accessories, Sunroom & Solarium Design & Construction, Kitchen Cabinet Refacing, Bathroom Remodeling - Walk-In Tubs, Bathroom Remodeling, Construction & Remodeling Services, Siding Contractors, Patio, Porch & Deck Enclosures, Floor Laying, Refinishing & Resurfacing

Products & Services

We specialize in selling and installing Windows, Doors, Bath Remodeling, Four Seasons Sunrooms, Siding and General Remodeling both interior and exterior. We have a full time production and service staff and serve approximately 850 homes each year.

Hours of Operation
Mon: 07:30 AM to 05:00 PMTue: 07:30 AM to 05:00 PMWed: 07:30 AM to 05:00 PMThu: 07:30 AM to 05:00 PMFri: 07:30 AM to 04:00 PMSat: 08:00 AM to 02:00 PM
Service Area

Twin Cities and Collar Counties except for Sunrooms which is the whole state of MN and Western WI.

Alternate Business Names
Four Seasons Sunrooms, Rusco
Industry Tips
Storm Damage Repair/Restoration
Remodeling your home

If you choose to do business with Minnesota Rusco, Inc., please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

Minnesota Rusco, Inc. has received 5.00 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.