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BBB Business Review

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BBB Accredited Business since

Hubcap Distributors, Inc.

Additional Locations

Phone: (763) 537-2381 Fax: (763) 682-2180 View Additional Phone Numbers 103 6th St NE Ste 1 Bay NE, Buffalo, MN 55313

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Wheels, Hubcaps, Center Caps, Wheel Covers, Truck Simulators, Tire Pressure Monitors

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hubcap Distributors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

12 Customer Reviews on Hubcap Distributors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 12

Additional Information

BBB file opened: July 06, 2004 Business started: 01/01/1998 in MN Business started locally: 01/01/1998 Business incorporated 01/01/2003 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Paul Eder, Owner John Wallace, Owner
Contact Information
Principal: Paul Eder, Owner
Customer Contact: John Wallace, Owner
Business Category

Wheels Auto Parts & Supplies - New

Products & Services

Hubcap Distributors, Inc. offers the following product(s): Center Caps, Hubcaps, Tire Pressure Monitors, Truck Simulators, Wheel Covers, Wheels

Method(s) of Payment
Visa, Mastercard, American Express, Discover, PayPal, Money Order, Cash
Refund and Exchange Policy
HH Auto makes returns easy. We realize ordering online is often difficult and mistakes can happen. Although HH Auto incurs significant packaging and shipping costs, our customer comes first. For this reason, we do not charge restocking fees*. If the customer is not satisfied with his/her product or the product was ordered incorrectly, a restocking fee will not be charged provided:
The Product has not been used or damaged.
The Customer requested an RA Number.
The Product is returned within 14 days.
Note: No returns or exchanges are allowed on merchandise after 30 days.
Please keep in mind, the customer is responsible for return shipping costs in the event the customer makes a mistake in ordering. We encourage the customer to ensure they are ordering correct and compatible product, if the customer is unsure, we ask that the customer contact us toll free at (877) 482-4283 or to discuss the specifics.
All orders should be inspected once they are received. Make sure the product is intact and not damaged, the correct size has been received, and the customer received the correct item(s). Before mounting wheels, make sure they are the wheel(s) ordered and in the finish ordered. In addition, ensure center cap(s) fit the wheel(s), make sure wheel(s) fits over hubs, and have the wheel(s) spun before mounting tires to ensure the wheel(s) are within tolerances. Wheels cannot be returned once a tire is mounted.
Return shipping costs are the responsibility of the customer unless HH Auto sends product that is damaged, or the product is not what the customer ordered. Expedited shipping costs (Next Day, 2 Day or 3 Day) are NOT considered part of the original purchase price and will not be refunded regardless of the party at fault. HH Auto is not responsible for costs associated with mounting or dismounting tires, nor is HH Auto responsible for damage to vehicles that may be perceived to have been a result of product purchased from HH Auto.
Note: Because HH Auto staff cannot inspect the customers vehicle, it is the responsibility of the customer to ensure the product that is being ordered will fit his/her vehicle. When in doubt or for questions, please contact HH Auto to discuss your specific needs.
*Please Note: HH Auto requires the customer to cooperate with us on all returns. In addition, a return authorization number is required on all returns. If the customer wishes to return an item, call (877) 482-4283 or e-mail HH Auto at to obtain a return authorization number. All orders without return authorization numbers will be assessed a 25% restocking fee. Any order in which a customer refuses delivery of an item will also be assessed a 25% restocking fee on the original purchase price.
Alternate Business Names
HH Auto Wheel & Trim Hubcaps Haven & Wheels
Products & Services

According to the information provided by Hubcap Distributors Inc., this company offers new and used hubcaps, wheels, rims, and center caps.

Customer Review Rating plus BBB Rating Summary

Hubcap Distributors, Inc. has received 4.56 out of 5 stars based on 12 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.