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Description

Serving ND and MN, Innovative Basement Systems offers expert basement waterproofing solutions, crawl space encapsulation, and foundation repair solutions.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Innovative Basement Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Innovative Basement Systems include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Innovative Basement Systems
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 16, 2007 Business started: 01/01/1971 Business started locally: 01/01/1971 Business incorporated 01/19/2005 in ND
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Dakota Secretary of State
600 E Boulevard Ave Dept 108, State Capital, Bismarck ND 58505
http://www.state.nd.us
Phone Number: (701) 328-2900

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Jim Laven, Marketing Director Keith Johnson, Partner
Contact Information
Principal: Jim Laven, Marketing Director
Business Category

Waterproofing Contractors Basement Waterproofing Windows - Egress Mold & Mildew Inspection Radon Testing & Service Radon Mitigation Mold & Mildew Inspection/Removal/Remediation Mold Consulting & Testing Contractor - Crawl Space Basement - Contractors Basement - Finishing Sump Pump Contractors Foundation Contractors Foundation Inspection Foundation Repair & House Leveling Contractor - Insulation Contractor - Spray Foam Insulation

Service Area
Innovative Basement Systems provides their services in MINNESOTA, NORTH DAKOTA.Innovative Basement Systems provides their services in ABERCROMBIE, ABSARAKA, ADAMS, ADRIAN, AGATE, ALAMO, ALEXANDER, ALFRED, ALICE, ALKABO, ALMONT, ALSEN, AMBROSE, AMENIA, AMIDON, ANAMOOSE, ANETA, ANTLER, APPAM, ARDOCH, ARENA, ARGUSVILLE, ARNEGARD, ARTHUR, ARVILLA, ASHLEY, AYR, BACKOO, BAKER, BALDWIN, BALFOUR, BALTA, BANTRY, BARNEY, BARTON, BATHGATE, BATTLEVIEW, BEACH, BELCOURT, BELDEN, BELFIELD, BENEDICT, BENTLEY, BERGEN, BERLIN, BERTHOLD, BERWICK, BEULAH, BINFORD, BISMARCK, BLAISDELL, BLANCHARD, BONETRAILL, BORDULAC, BOTTINEAU, BOWBELLS, BOWDON, BOWESMONT, BOWMAN, BRADDOCK, BRAMPTON, BRANTFORD, BREIEN, BREMEN, BRIARWOOD, BRINSMADE, BROCKET, BUCHANAN, BUCYRUS, BUFFALO, BUFFALO SPG, BUFFALO SPRINGS, BUFORD, BURLINGTON, BURNSTAD, BURT, BUTTE, BUXTON, CALEDONIA, CALIO, CALVIN, CANNON BALL, CARBURY, CARPIO, CARRINGTON, CARSON, CARTWRIGHT, CASSELTON, CATHAY, CAVALIER, CAVALIER AFS, CAYUGA, CENTER, CHAFFEE, CHARLSON, CHASELEY, CHRISTINE, CHURCHS FERRY, CLEVELAND, CLIFFORD, CLYDE, COGSWELL, COLEHARBOR, COLFAX, COLGAN, COLGATE, COLUMBUS, CONCRETE, COOPERSTOWN, CORINTH, COTEAU, COULEE, COURTENAY, CRARY, CRETE, CROSBY, CRYSTAL, CRYSTAL SPGS, CRYSTAL SPRINGS, CUMMINGS, DAHLEN, DAVENPORT, DAWSON, DAZEY, DEERING, DELAMERE, DENBIGH, DENHOFF, DES LACS, DEVILS LAKE, DICKEY, DICKINSON, DODGE, DONNYBROOK, DOUGLAS, DOYON, DRAKE, DRAYTON, DRISCOLL, DUNN CENTER, DUNSEITH, DURBIN, DWIGHT, ECKELSON, EDGELEY, EDINBURG, EDMORE, EDMUNDS, ELDRIDGE, ELGIN, ELLENDALE, ELLIOTT, EMBDEN, EMERADO, EMMET, EMRICK, ENDERLIN, ENGLEVALE, EPPING, ERIE, ESMOND, FAIRDALE, FAIRFIELD, FAIRMOUNT, FARGO, FESSENDEN, FILLMORE, FINGAL, FINLEY, FLASHER, FLAXTON, FLORA, FORBES, FORDVILLE, FOREST RIVER, FORMAN, FORT CLARK, FORT RANSOM, FORT RICE, FORT TOTTEN, FORT YATES, FORTUNA, FOXHOLM, FREDONIA, FRONTIER, FRYBURG, FULLERTON, GACKLE, GALCHUTT, GALESBURG, GARDAR, GARDNER, GARRISON, GASCOYNE, GENESEO, GFAFB, GILBY, GLADSTONE, GLASSTON, GLEN ULLIN, GLENBURN, GLENFIELD, GOLDEN VALLEY, GOLVA, GOODRICH, GORHAM, GRACE CITY, GRAFTON, GRAND FORKS, GRAND FORKS AFB, GRAND RAPIDS, GRANDIN, GRANVILLE, GRASSY BUTTE, GREAT BEND, GRENORA, GUELPH, GWINNER, HAGUE, HALLIDAY, HAMAR, HAMBERG, HAMILTON, HAMLET, HAMPDEN, HANKINSON, HANNAFORD, HANNAH, HANNOVER, HARLOW, HARVEY, HARWOOD, HASTINGS, HATTON, HAVANA, HAYNES, HAZELTON, HAZEN, HEATON, HEBRON, HEIL, HEIMDAL, HENSEL, HENSLER, HETTINGER, HICKSON, HILLSBORO, HONEYFORD, HOOPLE, HOPE, HORACE, HUFF, HUNTER, HURDSFIELD, INKSTER, JAMESTOWN, JESSIE, JOHNSTOWN, JOLIETTE, JUANITA, JUD, JUDSON, KARLSRUHE, KATHRYN, KEENE, KELSO, KEMPTON, KENMARE, KENSAL, KIEF, KILLDEER, KINDRED, KINTYRE, KLOTEN, KNOX, KRAMER, KULM, LAKE WILLIAMS, LAKOTA, LAMOURE, LANDA, LANGDON, LANKIN, LANSFORD, LARIMORE, LARK, LARSON, LAWTON, LEAL, LEEDS, LEFOR, LEHR, LEITH, LEONARD, LEROY, LIDGERWOOD, LIGNITE, LINCOLN, LINTON, LISBON, LITCHVILLE, LOMA, LORAINE, LOSTWOOD, LUDDEN, LUVERNE, MADDOCK, MAIDA, MAKOTI, MANDAN, MANDAREE, MANFRED, MANNING, MANTADOR, MANVEL, MAPES, MAPLETON, MARION, MARMARTH, MARSHALL, MARTIN, MAX, MAXBASS, MAYVILLE, MCCANNA, MCCLUSKY, MCGREGOR, MCHENRY, MCKENZIE, MCLEOD, MCVILLE, MEDINA, MEDORA, MEKINOCK, MELVILLE, MENOKEN, MERCER, MERRICOURT, MICHIGAN, MILLARTON, MILNOR, MILTON, MINNEWAUKAN, MINOT, MINOT AFB, MINTO, MOFFIT, MOHALL, MONANGO, MONTPELIER, MOORETON, MOTT, MOUNTAIN, MUNICH, MYLO, NANSON, NAPOLEON, NASH, NECHE, NEKOMA, NEW ENGLAND, NEW HRADEC, NEW LEIPZIG, NEW ROCKFORD, NEW SALEM, NEW TOWN, NEWBURG, NIAGARA, NOME, NOONAN, NORMA, NORTH RIVER, NORTHGATE, NORTHWOOD, NORTONVILLE, NORWICH, OAKES, OBERON, ORISKA, ORR, ORRIN, OSNABROCK, OVERLY, OXBOW, PAGE, PALERMO, PARK RIVER, PARSHALL, PEKIN, PEMBINA, PENN, PETERSBURG, PETTIBONE, PICK CITY, PILLSBURY, PINGREE, PISEK, PLAZA, PLEASANT LAKE, PORTAL, PORTLAND, POWERS LAKE, PRAIRIE ROSE, PROSPER, RALEIGH, RAUB, RAWSON, RAY, REEDER, REGAN, REGENT, REILES ACRES, REYNOLDS, RHAME, RICHARDTON, RIVERDALE, RIVERSIDE, ROBINSON, ROGERS, ROLETTE, ROLLA, ROSEGLEN, ROSS, ROTH, RUGBY, RUSO, RUTLAND, RYDER, SAINT ANTHONY, SAINT JOHN, SAINT MICHAEL, SAINT THOMAS, SAN HAVEN, SANBORN, SANISH, SAWYER, SCRANTON, SELFRIDGE, SELZ, SENTINEL BUTTE, SENTINL BUTTE, SHARON, SHELDON, SHERWOOD, SHEYENNE, SHIELDS, SIBLEY, SILVA, SOLEN, SOURIS, SOUTH HEART, SOUTHAM, SPIRITWOOD, SPRING BROOK, STANLEY, STANTON, STARKWEATHER, STEELE, STERLING, STIRUM, STRASBURG, STRAUBVILLE, STREETER, SURREY, SUTTON, SYDNEY, SYKESTON, TAGUS, TAPPEN, TAYLOR, TEMPLE, TEMVIK, THOMPSON, TIOGA, TOKIO, TOLLEY, TOLNA, TOWER CITY, TOWNER, TRENTON, TROTTERS, TURTLE LAKE, TUTTLE, UNDERWOOD, UNION, UPHAM, VALLEY CITY, VELVA, VENTURIA, VERONA, VOLTAIRE, VOSS, WAHPETON, WALCOTT, WALES, WALHALLA, WALUM, WARWICK, WASHBURN, WATFORD CITY, WEBSTER, WERNER, WEST FARGO, WESTFIELD, WESTHOPE, WHEATLAND, WHEELOCK, WHITE EARTH, WHITE SHIELD, WHITMAN, WILD RICE, WILDROSE, WILLISTON, WILLOW CITY, WILTON, WIMBLEDON, WINDSOR, WING, WISHEK, WOLFORD, WOLSETH, WOODWORTH, WYNDMERE, YORK, YPSILANTI, ZAHL, ZAP & ZEELAND, ND.Innovative Basement Systems provides their services in ADA, ADOLPH, AH GWAH CHING, AKELEY, ALBERTA, ALBERTVILLE, ALBORN, ALDRICH, ALEXANDRIA, ALVARADO, ANGLE INLET, ANGORA, ANGUS, ARDEN HILLS, ARGYLE, ASHBY, AURORA, BABBITT, BACKUS, BADGER, BAGLEY, BAKER, BARNESVILLE, BARRETT, BARRY, BATTLE LAKE, BAUDETTE, BEARDSLEY, BECIDA, BEJOU, BELTRAMI, BENA, BENEDICT, BERTHA, BIG FALLS, BIGFORK, BIRCHDALE, BIRD ISLAND, BIWABIK, BLMNG PRAIRIE, BLOOMING PRAIRIE, BLOOMINGTON, BLUFFTON, BORUP, BOVEY, BOWLUS, BOWSTRING, BOY RIVER, BRANDON, BRECKENRIDGE, BRIMSON, BRITT, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BROOKS, BROOKSTON, BROWERVILLE, BROWNS VALLEY, BUCKMAN, BUFFALO LAKE, BUHL, BURTRUM, BUYCK, CALUMET, CAMPBELL, CANYON, CARLISLE, CARLOS, CASS LAKE, CHAMPLIN, CHISHOLM, CHOKIO, CLARISSA, CLEARBROOK, CLIMAX, CLINTON, CLITHERALL, COHASSET, COLERAINE, COMSTOCK, COOK, CORCORAN, CORRELL, COTTON, CRANE LAKE, CROOKSTON, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, CULVER, CUSHING, CYRUS, DALTON, DANUBE, DAYTON, DEER CREEK, DEER RIVER, DELLWOOD, DENT, DILWORTH, DONALDSON, DONNELLY, DORAN, DOWNER, DULUTH, DUMONT, E GRAND FORKS, EAGLE BEND, EAST GRAND FORKS, EDEN PRAIRIE, EDINA, EFFIE, ELBOW LAKE, ELDRED, ELIZABETH, ELLENDALE, ELMDALE, ELY, EMBARRASS, ERHARD, ERSKINE, EUCLID, EVANSVILLE, EVELETH, EXCELSIOR, FAIRFAX, FALCON HEIGHTS, FALCON HGTS, FARWELL, FEDERAL DAM, FELTON, FERGUS FALLS, FERTILE, FISHER, FLENSBURG, FLOM, FLOODWOOD, FORBES, FORT SNELLING, FOSSTON, FOXHOME, FRANKLIN, GARFIELD, GARY, GATZKE, GEORGETOWN, GHEEN, GILBERT, GLENWOOD, GLYNDON, GOLDEN VALLEY, GONVICK, GOODLAND, GOODRIDGE, GRACEVILLE, GRAND RAPIDS, GREENBUSH, GREENWOOD, GREY EAGLE, GULLY, HACKENSACK, HALLOCK, HALMA, HALSTAD, HAMEL, HANCOCK, HARDING, HAWLEY, HECTOR, HENDRUM, HENNING, HERMAN, HERMANTOWN, HEWITT, HIBBING, HILLMAN, HITTERDAL, HOFFMAN, HOLMES CITY, HOLT, HOPE, HOPKINS, HOWARD LAKE, HOYT LAKES, HUMBOLDT, INDEPENDENCE, INTERNATIONAL FALLS, INTL FALLS, IRON, IRON JUNCTION, JACOBSON, JENKINS, JOHNSON, KABETOGAMA, KARLSTAD, KEEWATIN, KELLY LAKE, KELSEY, KENNEDY, KENSINGTON, KENT, KINNEY, LAKE BRONSON, LAKE GEORGE, LAKE ITASCA, LANCASTER, LAPORTE, LASTRUP, LAUDERDALE, LENGBY, LEONARD, LITTLE CANADA, LITTLE FALLS, LITTLE SAUK, LITTLEFORK, LOCKHART, LOMAN, LONG BEACH, LONG LAKE, LONG PRAIRIE, LONGVILLE, LORETTO, LOWRY, MAHNOMEN, MAKINEN, MAPLE GROVE, MAPLE PLAIN, MAPLEWOOD, MARBLE, MARCELL, MARGIE, MAX, MCINTOSH, MCKINLEY, MEADOWLANDS, MEDFORD, MEDICINE LAKE, MEDINA, MELRUDE, MENAHGA, MENTOR, MIDDLE RIVER, MILLERVILLE, MILTONA, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MIZPAH, MOORHEAD, MORRIS, MORTON, MOTLEY, MOUND, MOUNDS VIEW, MOUNDSVIEW, MOUNTAIN IRON, N SAINT PAUL, NASHUA, NASHWAUK, NAVARRE, NAYTAHWAUSH, NELSON, NETT LAKE, NEVIS, NEW BRIGHTON, NEW HOPE, NEW YORK MILLS, NEW YORK MLS, NEWFOLDEN, NIELSVILLE, NIMROD, NO OAKS, NORCROSS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NORTHOME, NORWOOD YOUNG AMERICA, NOYES, NYA, OAK ISLAND, ODESSA, OKLEE, OLIVIA, ORLEANS, ORONO, ORR, ORTONVILLE, OSAKIS, OSLO, OSSEO, OTSEGO, OTTERTAIL, OUTING, OWATONNA, PARK RAPIDS, PARKERS PR, PARKERS PRAIRIE, PARKVILLE, PEL RAPIDS, PELICAN RAPIDS, PENCER, PENGILLY, PERHAM, PERLEY, PIERZ, PILLAGER, PINE RIVER, PINEWOOD, PITT, PLUMMER, PLYMOUTH, PROCTOR, RADIUM, RANDALL, RANIER, RAY, RED LAKE FALLS, REMER, RENVILLE, RICHFIELD, RICHVILLE, RL FALLS, ROBBINSDALE, ROCKFORD, ROGERS, ROLLAG, ROOSEVELT, ROSEAU, ROSEVILLE, ROSS, ROTHSAY, ROYALTON, S INTL FALLS, SABIN, SACRED HEART, SAGINAW, SAINT ANTHONY, SAINT BONIFACIUS, SAINT HILAIRE, SAINT LOUIS PARK, SAINT PAUL, SAINT VINCENT, SALOL, SAUK CENTRE, SEBEKA, SEDAN, SHELLY, SHEVLIN, SHOREVIEW, SIDE LAKE, SOBIESKI, SOLWAY, SOUDAN, SOUTH INTERNATIONAL FALLS, SPRING LAKE, SPRING PARK, SQUAW LAKE, ST ANTHNY VLG, ST ANTHONY, ST ANTHONY VILLAGE, ST BONIFACIUS, ST LOUIS PARK, STAPLES, STARBUCK, STEPHEN, STRANDQUIST, STRATHCONA, SWAN RIVER, SWANVILLE, SWATARA, SWIFT, TACONITE, TALMOON, TENNEY, THIEF RIVER FALLS, THIEF RVR FLS, TINTAH, TOGO, TOIVOLA, TOWER, TRAIL, TWIG, TWIN VALLEY, ULEN, UNDERWOOD, UPSALA, VADNAIS HEIGHTS, VADNAIS HTS, VERGAS, VERNDALE, VIKING, VILLARD, VINING, VIRGINIA, W SAINT PAUL, WADENA, WALKER, WANNASKA, WARBA, WARREN, WARROAD, WAWINA, WAYZATA, WENDELL, WEST SAINT PAUL, WEST UNION, WESTPORT, WHEATON, WHIPHOLT, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WILLIAMS, WINGER, WINTON, WIRT, WOLVERTON, YOUNG AMERICA & ZIM, MN.
Alternate Business Names
Dr. Energy Saver by Innovative Innovative Egress Windows, Inc. Innovative Foundation Supportworks Total Basement Finishing by Innovative
Products & Services

According to the information provided by Innovative Egress Windows, Inc., this company offers installation of Egress windows, basement waterproofing, crawlspace encapsulation, and foundation repair.

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Customer Review Rating plus BBB Rating Summary

Innovative Basement Systems has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.