BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Culligan Water Conditioning-Bemidji meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Culligan Water Conditioning-Bemidji include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Minnesota Department of Agriculture
625 Robert St N, Saint Paul MN 55155
Phone Number: (651) 201-6000
Type of Entity
Business ManagementSara Stodgell, General Manager
Water Filtration & Purification Equipment Water Softening & Conditioning Equipment Service & Supplies Water Treatment Equipment,Service & Supplies Water Companies - Bottled, Bulk Water - Bottled & Bulk
Alternate Business NamesCulligan Soft Water Services of Bemidji Northcentral Minnesota Water Conditioning Company
Products & Services
According to the information provided by Culligan Soft Water Service Company of Bemidji, this company offers water conditioning and treatment, bottled water and salt delivery service, conditioning equipment, maintenance and installation.
1400 Neilson Ave SE
Bemidji, MN 56601 (218) 751-2651 (800) 449-2651 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (800) 449-2651(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: We purchased a "refurbished Culligan Water Treatment System" in May 2011; after numerous calls and $1,000 in charges, it still does not work. In May 2011 we purchased a "refurbished" water conditioning system for use in our business. The system has not worked properly since the vendor installed it. We have had numerous service calls since then and the vendor has never been get the system working properly despite many charges and much wasted time. Response is slow and ineffective.
Desired Settlement: Make the system work, or Replace the system, or Refund our money.
Business Response: Business' Initial Response /* (-10, 9, 2013/08/23) */ Business supplied email: *********@culliganwater.com Use this address for any contact with the Better Business Bureau Business' Final Response /* (-10, 12, 2013/08/27) */ attached correspondence that was sent to ********** I also talked to **** on 8-23-13 he said he would call me back....I have not heard from him...so I am assuming everything is fine. *****