BBB Accredited Business since
Phone: (877) 582-3325 Fax: (763) 843-2103 8092 Excelsior Blvd, Hopkins, MN 55343
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According to the information provided by Jacobs Trading, this company offers Internet shopping service, specializing in DVD's electronics, video games, PC software, and game systems.
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A BBB Accredited Business since
BBB has determined that Jacobs Trading, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Additional Complaint Information
Consumers allege that products received from the company are defective and that replacements sent are often also defective. All complaints have been resolved, although the company responds to those complaints by pointing to its published warranty provisions of a thirty day return period and a ninety day warranty, from the date of original shipment.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Limited Liability Company (LLC)
Business ManagementScott Armstrong, Vice President Gretchen Paulson, ECommerce Manager
Video Games - Dealers Internet Shopping Electronic Equipment & Supplies - Dealers