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BBB Accredited Business since

Banfield Pet Hospital

Additional Locations

Phone: (503) 256-7299 View Additional Phone Numbers 8000 NE Tillamook St, Portland, OR 97213 View Additional Web Addresses

Click for BBB Rating on Banfield Pet Hospital

BBB Business Reviews may not be reproduced for sales or promotional purposes.


According to information supplied by the company, Banfield, the Pet Hospital offers a Veterinary Hospital.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Banfield Pet Hospital meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Banfield Pet Hospital. BBB of Alaska, Oregon & Western Washington has the full report as that BBB handles all complaints for Banfield Pet Hospital.

Additional Information

BBB file opened: December 13, 2001 Business started locally: 08/01/1995
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Board Of Veterinary Medicine
2829 University Ave SE Ste 540, Minneapolis MN 55414
Phone Number: (651) 201-2844

Type of Entity


Business Management
Jeffrey Klausner, CEO Amberleigh Barker, DVM-Maple Grove Teresa Bergh, DVM-Richfield Kara Carmody, DVM-Woodbury Rachel Covi, DVM-Minneapolis Natalie Enzmann, DVM-Roseville Illaina Euvrard, DVM-Burnsville Luther Groth, DVM-Eagan Bobbie Isaacs, Director Marianne Kohler, DVM-Plymouth Jennifer Melling, DVM-Coon Rapids Ashley Nichols, DVM-Edina Cassie Quillen, DVM-Rochester Lindsey Reddemann, DVM-St Louis Park Tracy Stein-Uhl, DVM-St. Paul Raye Taylor, DVM-Maplewood Angela Woodward, DVM-Eden Prairie
Contact Information
Principal: Jeffrey Klausner, CEO
Business Category

Veterinarians Animal Hospitals

Alternate Business Names
Banfield, The Pet Hospital

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.