Sign up for our monthly consumer newsletter!

BBB Business Review

Is this your Business?

This Business is not BBB Accredited

Turntable Basics

Find a Location

Phone: (651) 286-0533Fax: (800) 330-05923715 Grand Ave S Apt 202, MinneapolisMN 55409-1167

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Turntable Basics is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Turntable Basics' rating include:

  • 37 complaints filed against business
  • Failure to respond to 16 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

The BBB has received complaints against Turntable Basics. Customers have stated that after ordering and paying for goods through the company's website, shipments were delayed. They also state their attempts to contact the company were fruitless, with emails going unanswered and no phone number listed. Though the company has not responded directly to complaints brought to their attention by the BBB, some customers have updated their complaints to say they had ultimately received the products they ordered. Other complaints remain unanswered.

Customer Complaints SummaryRead complaint details

37 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues31
Problems with Product / Service6
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 37

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Turntable Basics

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

top
BBB file opened: 01/02/2008
Contact Information
Principal: Tim Morse (Owner)
Business Category

Turntables, Mattresses, Bedding


If you choose to do business with Turntable Basics, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.