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BBB Business Review

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Description

Since 1976 Radco has been the leader in Minnesota and the Dakotas for your truck accessory needs. Based in the Brainerd Lakes area, Radco is a locally owned orgainization with locations in St. Cloud, Duluth, Blaine, Burnsville, Fargo and Sioux Falls


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Radco Truck Accessory Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Radco Truck Accessory Center include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Radco Truck Accessory Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 16, 1994 Business started: 11/16/1994 Business started locally: 11/16/1994 Business incorporated 11/16/1994 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Dakota Secretary of State
600 E Boulevard Ave Dept 108, State Capital, Bismarck ND 58505
www.state.nd.us
Phone Number: (701) 328-2900

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Robert Joyce, VP Bob Joyce, Sales Manager Sara Meier, Accounts Payable Philip Reece, VP Brian Skogen, CEO
Contact Information
Principal: Robert Joyce, VP
Business Category

Truck accessories Windshield Wipers Auto Seat Covers, Tops & Upholstery Truck Bedliner Auto Bumpers, Guards & Grilles Recreational Vehicles - Equipment, Parts, Supplies Truck Caps & Shells Truck Equipment & Parts

Refund and Exchange Policy
The original Radco receipt is required for all returns, exchanges and warranty repair services. Returns or Exchanges are accepted with-in 30 days of purchase. The product must be in the original packaging and in new condition (Uninstalled). All Special Order and/or painted items are not returnable.
No refunds allowed on Gift Certificates, labor charges, freight charges, lost time or mileage. A 15% restocking charge may apply on items we accept for return.
Refunds for purchases made by check will require a waiting period to insure the check has cleared. Refunds for purchases made by credit card will be issued to the same credit card. Refunds for purchases made by cash and are less than $50.00, will be made with cash provide adequate cash is available. Refunds for purchases made by cash and are over $50.00, will be made by check issued from Radco corporate office. In store credits will be held for 1 year from the date the credit was issued.
Service Area
Minnesota, North Dakota and South Dakota
Alternate Business Names
Accessory Pro Warehouse Radco Radco Toppers & Pick Up Accesories Radco Truck Accessories Radco Truck Accessory Centers Silver Star Industries Inc
Products & Services

According to information provided by the business, Radco provides a variety of Truck accessories in cluding Leer toppers, Curt Hitches, Weathertech floor liners, Access Tonneau Covers and Luverne Running Boards. Radco provides competitive pricing and installation services.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.