Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

The Travel Academy, Inc.

Phone: (952) 854-7161 Fax: (952) 854-2719 3140 Neil Armstrong Blvd Ste 220, Eagan, MN 55121

BBB Business Reviews may not be reproduced for sales or promotional purposes.


A private school offering training and career placement services in the travel industry for careers such as flight attendant, cruise line professional, and travel agent.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Travel Academy, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Travel Academy, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 21, 1994 Business started: 11/13/1986 Business started locally: 11/13/1986 Business incorporated 11/13/1986 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Curt Armstrong, Owner Kimberly Patzner, Chief Operations Off
Contact Information
Principal: Curt Armstrong, Owner
Customer Contact: Kimberly Patzner, Chief Operations Off
Business Category

Travel & Tourism Development and Education Air Flight Attendants Adult & Continuing Education

Refund and Exchange Policy
The date of execution of the Enrollment Agreement is the date of delivery of the letter of acceptance, and if delivered by mail, the post mark date of the letter of acceptance. In the event of student termination, for any reason, the following refund policy will apply: Not withstanding anything to the contrary the school will refund all tuition, fees and other charges paid by the Student if the Student is not accepted by the school, or if the Student gives written notice of cancellation within five business days after the day on which the Contract was executed, regardless of whether the course of instruction has started. "Student" means the student if the student is the party to the contract, or the student's parent or guardian or another person if the parent or guardian or other person is the party to the contract on behalf of the student.

When a Student gives Written Notice of Cancellation following the fifth business day after the date of execution of the Contract, but before the start of the course, all tuition, fees and other charges except $50.00 will be returned to the student.

When a Student gives Written Notice of Cancellation after the start of the course but before completion of 75 percent of the course, the amount charged for tuition, fees and all other charges for the completed portion of the course will not exceed the pro rate portion of the total charges for tuition, fees, and all other charges for the completed portion of the course, plus $100.00. After completion of 75 percent of the course, no refunds will be made.

The effective date of the Written Notice of Cancellation is the date the notice is postmarked or delivered to the School. The School will acknowledge in writing any valid notice of cancellation within ten business days after the receipt of such notice, and will refund the sum due according to the terms of the cancellation and refund policy. Cancellation refunds will be forwarded to the student within 30 business days of receipt of a notice of cancellation.

This Refund Policy is not linked to any student conduct policy and any promissory instrument shall not be negotiated prior to the completion of 50 percent of the course.

I certify that I have answered all items truthfully and I fully understand the terms of the Enrollment Agreement and will abide by them. I further understand this agreement becomes a legally binding contract upon acceptance of the Student by the School unless cancelled pursuant to the "Buyer's Right to Cancel" as indicated in the Enrollment Agreement.

Products & Services

Training and career placement services in the travel industry for careers such as flight attendant, cruise line professional, and travel agent.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.