This business is not BBB accredited.Additional Locations
Phone: (612) 216-1656 100 S 5th St Ste 1900, Minneapolis, MN 55402 ! There is an alert on Platinum Resort Services !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||11|
Additional Complaint Information
Based on the BBB's inquiries and investigation, there is reason to believe that the company operates from an offshore location. Consumers contacting the BBB have reported that the company does not honor the provisions of contracts signed for sale of their timeshare units, and that either consumers do not receive the payments promised, or such payments are delayed.
The BBB offers these tips to those seeking to sell their timeshare property:
* Be Wary of Upfront Fees - Consider opting for a company that offers to sell for a fee only after the timeshare is sold. Many complaints to the BBB regarding timeshare resellers involve situations where people were told they needed to wire "advance appraisal fees," or that they just had to pay closing costs and their timeshare would be sold.
* Use a Business You can Trust - Make sure the timeshare reseller you use is a BBB Accredited Business or at the very least has a good rating with BBB. You can check out a business's BBB Business Review at bbb.org.
* Confirm Licensing Requirements - Some timeshare resellers will use fake addresses or PO boxes in order to mislead timeshare owners. Confirm where the company is located and in what states it does business. Ask if the company's salespeople are licensed to sell real estate where your timeshare is located. If so, verify this with the state licensing board.
* Get the Facts on the Figures - Find out if the business charges a commission. Do they handle the entire closing and provide escrow services? Do they charge an up-front listing or advertising fee? What does it cover and is it refundable?
* Don't Fall for the Hard Sell or an Offer that Sounds Too Good to Be True - Don't agree to anything over the phone but instead ask the salesperson to send you written materials; take the time to think it over and don't be pressured. Unscrupulous timeshare resellers may claim that your property is in demand and they can sell it immediately; unfortunately, these promises are often false.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementPam Reynolds, Owner/Manager Grant Wilson, Owner/Manager
Timeshare Companies Real Estate - Rentals by Individuals