BBB Accredited Business sinceAdditional Locations
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We are the largest ticket broker in the MSP area but also sell thousands of tickets to events nationwide. We buy and sell tickets on the secondary market and specialize in obtaining premium tickets to sporting events, concerts and theatre.
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A BBB Accredited Business since
BBB has determined that Ticket King Minnesota, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Ticket King Minnesota, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 19 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementKris Elder, Customer Service Manager
Ticket Sales - Events
Refund and Exchange PolicyAll sales are final. We are not responsible for lost or stolen tickets, change of venue, date, time, or rainout. No customer initiated refunds, cancellations, or exchanges allowed with the exception of a canceled event. If a concert, sporting, or theater event is cancelled, the customer may select to receive an in-store credit for the total invoice amount less shipping or the face value of the tickets back on their credit card. Tickets must be returned to our offices in order for you to receive a refund. Tickets should be returned via traceable means (e.g. certified mail, FedEx, UPS, etc.), and all requests for refunds must be submitted in writing within 5 business days of the cancelled event. No refunds will be issued for postponed or rescheduled events. For further information, please refer to the policies page of our website.
Service AreaMinnesota, Wisconsin, Iowa, North Dakota, South Dakota, San Diego, North America
Products & Services
Ticket King specializes in obtaining premium tickets to sporting events, concerts and theater. They offer competitive event pricing that is based on the initial face value of the ticket, specific ticket location, and supply and demand for the event.