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BBB Business Review

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BBB Accredited Business since 12/01/2000

Integra Telecom

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Phone: (763) 745-8600Fax: (763) 553-2724View Additional Phone Numbers6160 Golden Hills Dr, Golden ValleyMN 55416-1020 Send email to Integra TelecomView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 12/01/2000

BBB has determined that Integra Telecom meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Integra Telecom's rating include:

  • 12 complaints filed against business

Factors that raised Integra Telecom's rating include:

  • Length of time business has been operating.
  • Response to 12 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues5
Problems with Product / Service7
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Integra Telecom

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 11/14/1996Business started: 01/01/1945
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Commerce
85 7th Pl E Ste 500
Saint Paul, MN55101-6013
(651) 539-1500
http://www.commerce.state.mn.us

Business Management
Principal: Steve Fleming (Reginal Marketing Manager)
Contact Information
Tom Casey (CEO) Tura Hallblade (Vice President of Sales) Robert Hamer (Senior Business Manager) Jim Huesgen (President) Stephanie Kuenzel Cathy Murray (Regulatory Affairs Manager) Mary Nielsen (Vice President of Customer Care and Provisioning) Edna Sunda (Escalations Specialist) Erin Taylor Steve Wachter (Executive Vice President/COO) John Ward (Vice President of Operations) Dan Wigger (Senior Vice President)
Business Category

Telephone Communications

Products & Services

According to the information provided by Integra Telecom, this company offers a comprehensive suite of telecommunications and internet services to small and medium sized business customers including local telephone, long distance, internet, D.S.L., voice messaging, and business telephone systems.

BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.

If you choose to do business with Integra Telecom, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.