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BBB Accredited Business since


Additional Locations

Phone: (866) 937-4227 View Additional Phone Numbers 340 Highway 10 W, Detroit Lakes, MN 56501 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arvig meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Arvig include:

  • Length of time business has been operating
  • Response to 17 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 9
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Arvig
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: November 10, 1998 Business started: 12/29/1994 in MN Business started locally: 12/29/1994 Business incorporated 12/29/1994 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Commerce
85 7th Pl E Ste 500, Saint Paul MN 55101
Phone Number: (651) 539-1500

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
Phone Number: (651) 284-5005

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

North Dakota Department of Commerce
PO Box 2057, 1600 E Century Ave Ste 2, Bismarck ND 58502
Phone Number: (701) 328-5300

North Dakota Public Service Commission
600 E Boulevard Ave Dept 12, Bismarck ND 58505
Phone Number: (701) 328-2400

Type of Entity


Business Management
Lisa Greene, Marketing Manager Allen Arvig, President Lori Meader, Director, HR, Customer Service & Marketing
Contact Information
Principal: Lisa Greene, Marketing Manager
Business Category

Telephone Communications Television - Cable, CATV & Satellite Internet-Based Telephone Service Telephone Equipment & Systems Wholesale & Manufacturing Telephone & Television Cable Contractors Cable TV, Internet & Telephone Installation Service Cable Networking Utility Contractors Fiber Optics Telecommunications Equipment - Disability Telephone Answering Equipment & Systems Telephone Equipment & Systems Dealers Yellow Page Advertising Advertising - Internet Consultants - Telecommunication Communication Consultants Computer Business Services Computers - Cable & Installation Electronic Equipment & Suppliers - Service & Repair Internet Services Internet Access Provider Security Systems Consultants Telephone Equipment & Systems Service & Repair Computers - Security Equip & Systems Internet - Web Hosting

Alternate Business Names
Arrowhead Communications Corporation Arvig Communication Systems Arvig Enterprises Inc Callaway Telephone Company Clements Telephone Company Eagle Valley Telephone Company East Otter Tail Telephone Company Felton Telephone Company Loretel Systems, Inc. Mainstreet Communications, LLC Melrose Telephone Company Midwest Telephone Company Osakis Telephone Company Redwood County Telephone Company Tekstar Communications, Inc. The Home Telephone Company The Peoples Telephone Company of Bigfork Twin Valley-Ulen Telephone Company
Products & Services

According to information provided by Arvig Communications & Technology, this company offers a wide variety of telecommunications related services including internet service, cable television, HD, DVR, computer repair, managed services, security systems, phone systems, business class internet, Ethernet, wholesale fiber leasing, yellow pages advertising, telephone services and utility construction.

Industry Tips
Auto Repair and Services

Customer Review Rating plus BBB Rating Summary

Arvig has received 3.89 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.