BBB Business Review

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This business is not BBB accredited.

Twin Cities Recreational, LLC

Phone: (651) 983-3945 Fax: (651) 305-4263 505 3rd Ave NW, New Brighton, MN 55112


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Description

Twin Cities Recreational is insured & registered under the law of Minnesota.
Twin Cities rec.providing services in erea of In-Ground pools & Above ground swimming pools. Also we extend our services into pool tables,spa & etc.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Twin Cities Recreational, LLC include:

  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Twin Cities Recreational, LLC include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Twin Cities Recreational, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 26, 2007 Business started: 07/10/2006 Business started locally: 07/10/2006 Business incorporated 09/16/2011 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Business Management
Herman J Rott, CEO
Contact Information
Principal: Herman J Rott, CEO
Business Category

Swimming Pools - Maintenance Spas & Hot Tubs - Service & Repair Swimming Pool Service & Repair Swimming Pools - Leak Detection & Repair

Refund and Exchange Policy
all products are 30 days returned policy.
all our worked/ labor are 100% warranty. if customer not satisfied we will refund the full amount.
Products & Services

In ground pools liner install,pump & filter system maintenance.
Above ground pools install,liners replacement,pump & filter system maintenance.
Billiards Del & set up,td move & set up,re-felting, cushions replacement.
spa move & service.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.