4 of 13 images | See All Images
BBB Accredited Business since 08/16/1993
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We carry a full line of Above-ground Pools,Hot Tubs,Chemicals,Patio Furniture,Toys,Games,Floats,Accessories,Water Testing,Vacuums,Infrared Heaters,Filters,Pumps,Fence,Salt Generators. Basically any thing you need for your pool or spa!
Request a Quote
A BBB Accredited Business since 08/16/1993
BBB has determined that The Pool Store, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised The Pool Store, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Contact InformationPrincipal: Charles Kussman (President)
Swimming Pool Equipment & Supplies
Products & Services
According to information provided by the business, The Pool Store carries the full line of Doughboy above-ground pools. Vita Spa's by Maax. Primo Grills and Smokers. HomeCrest Patio Furniture. Above and In-ground Pool and Spa Chemicals and Accesesories. Automatic and Electric Pool and Spa Vacuums by Aquabot.
Hours of OperationMon: 09:00 AM to 07:00 PMTue: 09:00 AM to 07:00 PMWed: 09:00 AM to 07:00 PMThu: 09:00 AM to 07:00 PMFri: 09:00 AM to 07:00 PMSat: 09:00 AM to 05:00 PMSun: 11:00 AM to 04:00 PM
Refund and Exchange Policy
New Products returned with a receipt will be refunded the same way as paid. Out of the box or used returns are subject to a restocking fee if accepted at all.
Minnesota/ Western Wisconsin
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry TipsIn-Ground Swimming Pools Can Be a Major Investment
If you choose to do business with The Pool Store, Inc., please let them know that you contacted BBB for a Business Review.