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BBB Business Review

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BBB Accredited Business since

Mobile Entertainment, LLC

Additional Locations

Phone: (952) 888-9200 Fax: (952) 885-0098 View Additional Phone Numbers 10610 Morgan Ave S, Bloomington, MN 55431 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Mobile Entertainment offers Segway Magical History Tours in St. Paul and on the Minneapolis riverfront, as well as Real Ghost Tours, a guided paranormal walking tour in St. Anthony Main.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mobile Entertainment, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Mobile Entertainment, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mobile Entertainment, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 08, 2007 Business started: 05/01/2003 Business started locally: 05/01/2003 Business incorporated 08/07/2003 in MN
Type of Entity

Limited Liability Company (LLC)

Business Management
Michael Redman, Owner/Manager Kelsie Cheney, Assistant Manager Bill Neuenschwander, Owner
Contact Information
Customer Contact: Kelsie Cheney, Assistant Manager
Principal: Michael Redman, Owner/Manager
Business Category

Sightseeing Tours Tours - Operators & Promoters Guide Service Tourists Attractions

Refund and Exchange Policy
Cancellations can be made more than 48 hours in advance with no penalty. (For private groups, 10 days in advance.) Within 48 hours / 10 days, the credit card on file will be charged and gift certificates will be issued, which can be used at any time.
Service Area
Minneapolis and St. Paul
Alternate Business Names
Human on A Stick
Products & Services

According to the information provided by Mobile Entertainment LLC this company offers unique guided tours for our customers, including our signature Segway Magical History Tour, Electric Cool-Aid Bike Tour & Real Ghost Tours.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.