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BBB Business Review

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BBB Accredited Business since

SMA Exteriors & Restoration, Inc.

Phone: (763) 315-8900 Fax: (763) 315-8908 View Additional Phone Numbers 19340 Linden Dr, Maple Grove, MN 55369 http://www.newexterior.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Roofing installation, LP siding installation, vinyl siding installation, window installation, bay window installation, steel siding installation, bow window installation, patio door installation, gutter installation, soffit and facsia installation, entry door installation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SMA Exteriors & Restoration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for SMA Exteriors & Restoration, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

8 Customer Reviews on SMA Exteriors & Restoration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 8

Additional Information

BBB file opened: September 28, 1994 Business started: 01/01/1994 in MN Business started locally: 01/01/1994 Business incorporated 01/01/1994 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Steven Arrell II, General Manager Matt Majkozak, Operations Manager
Contact Information
Principal: Steven Arrell II, General Manager
Principal: Matt Majkozak, Operations Manager
Business Category

Siding Contractors Doors Screens - Door & Window Windows Stone - Natural Gutters & Downspouts Patio & Deck Builders Roofing Contractors

Products & Services

SMA Exteriors & Restoration, Inc. sells the following brand(s): Andersen, GAF , Hayfield, LP Smartside, Mastic, Richlin

SMA Exteriors & Restoration, Inc. offers the following product(s): Doors, Gutters, Patio Doors, Roofing, Siding, Trim, Windows

Method(s) of Payment
Cash, credit cards, checks, financing
Alternate Business Names
New Exteriors By SMA, Inc.
Products & Services

According to the information provided by SMA Exteriors & Restoration, they are general contractors specializing in siding, window replacement, gutters and roofing. They work for single family homeowners as well as townhome communities.

Industry Tips
Storm Damage Repair/Restoration

Customer Review Rating plus BBB Rating Summary

SMA Exteriors & Restoration, Inc. has received 4.84 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.