Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tom's Mobil Service, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTom's Mobil Service, Inc.

    Gas Station
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/15/1982

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by Tom's Mobil Service, this company offers a full service gas station. Auto repair and Towing 

    Business Details

    Location of This Business
    1935 Rice St, Roseville, MN 55113-6805
    BBB File Opened:
    7/1/1982
    Years in Business:
    67
    Business Started:
    1/1/1957
    Business Started Locally:
    1/1/1957
    Date of New Ownership:
    1/1/1998
    Business Incorporated:
    1/1/1988
    Accredited Since:
    7/15/1982
    Type of Entity:
    Corporation
    Business Management
    • Joe Duellman, Owner
    Contact Information

    Principal

    • Joe Duellman, Owner

    Customer Contact

    • Joe Duellman, Owner
    Additional Contact Information

    Fax Numbers

    • (651) 489-4323
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LAGAil M

    1 star

    05/21/2023

    **** mobile service was dishonest with me and charge me for a part that I didnt need for my car. They stole $500 from my daughters account. I paid the money three months ago and they did not fix my car and I found out that its Just A blown fuse, and now my car is fixed now **** mobile service is money hungry and they are crooks. Dont take your car there! The owner lied and said that he needed to find a component to fix the module he was lying because he wanted to take more money from me which the labor part was $440. Ive figured out that he was scamming me so I did not take my car back. He lied to me for three months. My car was not fixed but now I found a better repair service and on his repair service. ***, the owner took advantage of me because Im a woman and he knew I had money and the money I used was from my daughters account. He stole money from my daughters account. Another thing if youre black dont go to **** mobile service you wont be treated fairly I have never. paid $500 upfront to be told that we cant find a working module which I never even needed one in the first place. I never needed a heater blower system. I believe it was all a lie. He never showed me any parts that he purchased he was dishonest with me. He cannot be trusted. I dont care how many years of business hes been operating. Hes a scammer. All they want is money so he can go on more expensive vacations. He wasted my time and his business should be closed down. Then he lied and said that no one else could fix my car but now my car is fixed now and I got it fixed for only $60. He is a very dishonest person I was deceived! I paid also for the diagnostic which was another $112 which I never needed a heater blower in the first place. He never called me in between the timeframe of three months. I always called him. He was not courteous he did not call me. I always had to call him. This is unprofessional and a Fraudulent scam That I experience Im glad I know the truth Now!

    Tom's Mobil Service, Inc. Response

    05/22/2023

    ******, When we first diagnosed your heater control we found out it needed a control module & switch assembly, The parts that were needed are not available new, the $500.00 dollars you paid me was for used parts deposit. We have installed a used heater control module, used heater control switch & 2 new heater control relays. $580.50 worth of parts, the computer line (data line) between module & switch assembly is no good and I have been trying to find one (not available new) the old one is not installed in your vehicle so I don't know how a new fuse would make it work, I have ordered over 10 new computer lines (data lines) and all of them have been just a little to short, to wide or to narrow, we have pulled your heater cluster 3 times trying to make old line function, to no avail. Still trying to find the correct computer (data) line I have explained this to you in many phone conversations, I can not help it that this part is not available and like I told you before this was even started, before you gave me the deposit, that parts were going to be difficult and that I would have cost into it no matter if it was fixed or not, your $500.00 was for this reason & was not refundable *** Please call if I can help in any way,************

    Customer Response

    05/22/2023

    I am relieved that my car is fixed *** the owner of Toms mobile never had no intentions on fixing my car. He only wanted to get money from me, which is fraud. he kept me waiting for my car to be fixed which caused me stress, and it was time consuming to have to call him regularly to ask him. Did the part come in? and he always gave me excuses that he couldnt find the component and thats a lie because what was discovered was my car had a blown fuse. I was deceived by ***, the owner of Toms mobile service. He is very dishonest and deceptive. I can prove that my car is fixed because I can hear my music now and I can use my back up camera now and I can use and control my defroster and I can Turn off my heater now I can use my air conditioner now too! Before I took my car to the other auto repair service. Nothing worked the module did not work. Which mechanic who put the new fuse in my car is a witness that my car now is Fixed!

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.