BBB Business Review

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This business is not BBB accredited.

Seniors Helping Seniors

Additional Locations

Phone: (763) 694-0165 View Additional Phone Numbers 14565 41st Ave N, Plymouth, MN 55446 http://www.seniorshelpingseniors.com/PlymouthMN View Additional Web Addresses


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Description

In home non medical help for seniors by caring senior workers: companion care, escourted transportation , meals, errands, housekeeping, handyman, yard and pet care. Services provided 2-24 hours, 7 days a week.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seniors Helping Seniors include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seniors Helping Seniors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 18, 2010 Business started: 01/01/2009 Business started locally: 01/01/2009 Business incorporated 01/26/2009 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Health
PO Box 64975, Saint Paul MN 55164
http://www.health.state.mn.us
Phone Number: (651) 201-5000
shiahid.judge@state.mn.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Cheri Nispel, Owner Victor Fricano, Owner Sandi Niccum, Owner
Contact Information
Customer Contact: Sandi Niccum, Owner
Principal: Cheri Nispel, Owner
Business Category

Senior Citizens Service Organization Health Care Management Personal Services Senior Home Care

Hours of Operation
Mon-Friday office hours 8am-6pm. Sat-Sun please leave a message and calls returned the next business day or earlier if urgent.
Refund and Exchange Policy
Pay only for hours needed, no contracts or minimums.
Alternate Business Names
Helping Seniors in Minnesota LLC
Products & Services

According to the information provided by Seniors Helping Seniors LLC, this company is a senior services company serving Plymouth, and surrounding communities. Company specializes in providing personal services for the elderly such as running errands.

Industry Tips
Moving
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.