New Life Contracting, Inc.

Find out more about New Life Contracting, Inc.:

BBB Accreditation BBB Rating Business Contact and Profile Products and Services Business Management Additional Locations and Phone Numbers Licensing Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

New Life Contracting, Inc. has been a BBB Accredited business since October 2004. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating for New Life Contracting, Inc.

Based on BBB files, New Life Contracting, Inc. has a BBB Rating of A- on a scale from A+ to F.

• 8 complaints filed against business

Click here for an explanation of BBB Ratings

Products and Services of New Life Contracting, Inc.

New Life Contracting, Inc. offers home improvement contracting. Specializing in roofing, siding, windows, and gutters.

Business Management

Additional company management personnel include:

Mr. Jasen Johnson - Manager

Additional Locations and Phone Numbers

Licensing for New Life Contracting, Inc.

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Construction Codes and Licensing Division
443 Lafayette Road North
Saint Paul, MN 55155-4344
(651) 284-5012
www.doli.state.mn.us

Customer Complaint History for New Life Contracting, Inc.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 8 complaints about New Life Contracting, Inc. in the last 36 months, our standard reporting period. Of the total of 8 complaints closed in 36 months, 4 were closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Remodeling your home

Home - Remodeling Contractors
BBB suggests that you obtain three written estimates or bids for the work you are planning. Estimates should be based upon the same set of specifications and materials to be used. Ask the contractor for local references and inspect finished projects. Check to see if the contractor is properly licensed, bonded and has met insurance requirements in compliance with State regulations. Check with the building and zoning authorities to determine what permits you need to proceed with your project. Be sure to include all the terms, conditions, warranties and oral promises concerning the work or project in a written contract. Read and understand completely the written contract BEFORE signing. Never sign a blank or partially completed contract. Typically, a down payment of 30 to 50 percent of the total contract price is made before the work is started with remaining payments to be made after completion of each phase of work; final payment should not be made until work is completed and you have inspected the work. Don't sign a completion certificate for the job before it has been inspected and properly completed as agreed to in the contract. Do not pay for the entire job in advance or pay cash to a salesperson or contractor. You might want to consider inserting an arbitration clause into the contract as a precaution to resolve any disputes that may arise and to enforce your warranty without litigation.

In addition, make sure that the written contract includes the contractor's full name, address, telephone number and professional license  number. The contract should also include the agreed upon starting and completion dates, and the method for debris and material removal once the job is finished. If the contractor arranges financing for the work to be done, be sure that all financial terms are understood, especially if a second mortgage on your home is used as security for the project, BEFORE signing.

Always keep copies of all documents you sign and copies of receipts for materials purchased for future reference.

Storm Damage Repair/Restoration

Storm Damage Repair/Restoration

The following list of tips were created by the BBB, with the input of representatives from the storm damage repair industry, to assist consumers in making wise buying decisions.

1. Be aware that anything you sign is a contract. Read carefully or avoid signing an "estimate" or "authorization" form before you have actually decided to hire a particular contractor. Pay special attention to any details in bold, that are underlined or that you need to initial.

2. Ask your contractor for references. Check with the Better Business Bureau at www.thefirstbbb.org to read a company's reliability report.

3. Ask for proof of liability and workers compensation insurance and well as a license to do work in Minnesota. A contractor should be responsible for obtaining all necessary permits, not you.

4. Consumers may or may not be entitled to a re-inspection if their initial storm damage claim is denied. Factors taken into consideration may include the quality of the original report and the photos from the original inspection. You may want to ask your contractor to assist in asking for a re-inspection.

5. Some contractors specialize in storm damage repair. Ask your contractor to explain their process for working with insurance companies and to describe what you can expect to experience during the process. For example, the claim may need to change depending on whether or not additional damage is found during the restoration process. Also, checks may be issued in stages by your insurance company.

6. When you need storm damage repair, insurance policies vary. Check with your insurance agent about what is or isn't paid for by insurance with regards to repair or replacement.

7. Local or national companies may both do a fine job with your storm damage repair needs. If you choose to do business with someone who is not local, be sure to understand who will be taking care of any service needs that may arise after the completion of the project.

8. Understand the differences between warranties and guarantees. The manufacturer warranties their products and contractors have warranties on service. Contractors may also offer customer service guarantees. Get copies of any/all warranties and guarantees.

9. Refrain from filing an insurance claim that you do not intend to fix. There could be repercussions from your insurance company when you are being compensated to make certain repairs. Keep in mind that if you hold a mortgage on your home, your mortgage company may have a vested interest in you making the repairs and most mandate you to make the repairs.

10. Some companies list bids on their on contract to do service work on your home and some do not (basing their pricing on insurance allowance). Both are acceptable methods of conducting business.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with New Life Contracting, Inc., please let them know that you contacted BBB for a BBB Reliability Report.

ID: 57000232
Report as of November 22, 2009 03:44
Copyright^© 2009 Better Business Bureau