BBB Accredited Business since
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Storm damage repair, build additions, interior remodel and repair, roofing, siding, windows, and gutters
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A BBB Accredited Business since
BBB has determined that DSS Exteriors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for DSS Exteriors include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementJames Dvorak, Sr., President Leah Barry, Production Secretary
Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Property Maintenance Contractors - General
Service AreaDSS Exteriors provides their services in MINNESOTA.DSS Exteriors provides their services in AFTON, ALBERTVILLE, ANDOVER, ANOKA, ARDEN HILLS, BETHEL, BLAINE, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BUFFALO, BURNS TOWNSHIP, BURNS TWNSHP, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CHAMPLIN, CHISAGO CITY, CIRCLE PINES, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DAYTON, DELANO, DELLWOOD, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELK RIVER, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FOREST LAKE, FORT SNELLING, FRIDLEY, GOLDEN VALLEY, GREENWOOD, HAM LAKE, HAMEL, HARRIS, HASTINGS, HILLTOP, HOPKINS, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, LAUDERDALE, LINO LAKES, LITTLE CANADA, LONG LAKE, LORETTO, MAPLE GROVE, MAPLE PLAIN, MAPLEWOOD, MEDICINE LAKE, MEDINA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTICELLO, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NEW BRIGHTON, NEW HOPE, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NOWTHEN, OAK GROVE, ORONO, OSSEO, OTSEGO, PLYMOUTH, RAMSEY, RICHFIELD, ROBBINSDALE, ROCKFORD, ROGERS, ROSEMOUNT, ROSEVILLE, SAINT ANTHONY, SAINT BONIFACIUS, SAINT FRANCIS, SAINT LOUIS PARK, SAINT MICHAEL, SAINT PAUL, SHOREVIEW, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST BONIFACIUS, ST LOUIS PARK, VADNAIS HEIGHTS, VADNAIS HTS, W SAINT PAUL, WAYZATA, WEST SAINT PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP & WHITE BEAR TP, MN.
Alternate Business NamesDSS Commercial, Inc.
Products & Services
According to the information provided by this company, DSS Exteriors, Inc. offers property maintenance services, as well as roofing, siding, and windows contracting.
Industry TipsForeclosure Services Remodeling your home Storm Damage Repair/Restoration
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
816 9th St SE
Minneapolis, MN 55414 (612) 521-2423 (612) 767-4660 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (612) 521-2423(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: DSS Exteriors came and repaired a small portion of my roof; the repair needed to be corrected as it was not repaired. 2 year warranty was not honored. I agreed to have my roof repaired 08/09/12 by DSS Commercial Inc. MN License #********) due to storm damage. October 3, 2012 I met with ********** and signed a receipt and waiver of mechanic's lien rights. I also paid DSS Commercial, Inc. a check (#****) of $2,800.00 for partial payment for labor, skill and material furnished. Labor was started on October 17, 2012. A verbal agreement with ********** of DSS Commercial Inc. established in detail that the roof would have the wood decking replaced. I received verbal confirmation that this would be completed with the labor. DSS Commercial Inc. removed the old shingles and repaired a small section of the wood (decking). Six months later, the replaced wood (decking) had nails popping out with the replaced wood (decking) and shingles raised up. The owner of DSS Commercial Inc. came to the property to inspect my claim and stated he would call me back in a couple of days. No phone call or repairs have occurred since then. The labor warranty was for 2 years and was not honored by my complaints and demand for repairs from DSS Commercial Inc.
Desired Settlement: I would like DSS Commercial Inc. to replace the labor with quality work as I initially requested.
Business Response: Initial Business Response /* (1000, 5, 2013/08/23) */ My apologies to Ms. ***** as I was told by the crew lead that he had returned to repair the concerned area of the roof. I will communicate with him then her to establish a resolution and record it onto this media.
Customer Reviews Summary