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BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capital City Restaurant Supply, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Capital City Restaurant Supply, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Capital City Restaurant Supply, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 30, 2010 Business started: 06/30/1998 Business started locally: 06/30/1998 Business incorporated 06/30/1998 in ND
Type of Entity

Corporation

Business Management
Marlys Landeis, Manager Monte Stein, Owner
Contact Information
Principal: Marlys Landeis, Manager
Business Category

Restaurant Equipment & Supplies Soda Fountain Equipment Bakers Equipment Beer Dispensing & Cooling Equipment Caterer Equipment & Supplies Doughnut Machines & Supplies Food Processing Equipment & Supplies Frozen Custard Machines Garbage Disposal Equipment - Industrial & Commercial Ovens - Bakers Ovens - Brick Pizza Ovens - Industrial Ranges & Ovens - Wholesale & Manufacturers Tortilla & Tamale Making Equipment Appliances - Major - Dealers Appliances - Major - Parts & Supplies Appliances - Small - Dealers Appliances - Small - Supplies & Parts Cake Decorating Equipment & Supplies Dishwashing Machines - Dealers Dishwashing Machines - Supplies & Parts Flatware - Table Garbage Disposal Equipment - Supplies & Parts Kitchen Accessories Microwave Ovens - Dealers Microwave Ovens - Supplies & Parts Ranges & Ovens - Dealers Ranges & Ovens - Supplies & Parts Stools Table Suppliers Appliances - Major - Wholesale & Manufacturers Appliances - Small - Wholesale & Manufacturers Butchers Equipment & Supplies Chairs - Wholesale & Manufacturers Coffee Roasting & Handling Equipment Dehydrating Equipment Ice Cream Freezers Ice Making Equipment & Machines Microwave Ovens - Wholesale & Manufacturers Popcorn Machines Refrigeration Equipment - Commercial - Sales & Service Refrigeration Equipment - Supplies & Parts

Products & Services

According to the information provided by Capital City Restaurant Supply, this company offers restaurant equipment, dinnerware, smallwares and furniture.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.