BBB Business Review

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This business is not BBB accredited.

Troje's Trash & Recycling Services

Phone: (651) 459-8223 Fax: (651) 451-1261 6010 Concord Blvd, Inver Grove Heights, MN 55076 View Additional Email Addresses http://www.trojestrash.com

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Troje's Trash & Recycling Services include:

  • 74 complaint(s) filed against business
  • Failure to respond to 19 complaint(s) filed against business
  • 10 complaint(s) filed against business that were not resolved

Factors that raised the rating for Troje's Trash & Recycling Services include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

74 complaints closed with BBB in last 3 years | 49 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 16
Billing/Collection Issues 24
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 28
Total Closed Complaints 74

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Troje's Trash & Recycling Services
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 11

Additional Information

BBB file opened: July 10, 1996 Business started: 01/01/1969 Business started locally: 01/01/1969
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Sarah Elliott, Office Manger DJ Troje, CEO
Contact Information
Principal: Sarah Elliott, Office Manger
Principal: DJ Troje, CEO
Business Category

Recycling Services Recycling - Computers & Other Electronics Garbage Disposal Equipment - Industrial & Commercial Rubbish & Garbage Removal Junk Removal

Alternate Business Names
Trojes Trash Pickup Inc
Products & Services

According to the information provided by Troje's Trash & Recycling Services, this company offers garbage, recycling, demolition, clean ups, and storm clean ups services.

Industry Tips
Consumer Tips for E-waste Recycling

Customer Review Rating plus BBB Rating Summary

Troje's Trash & Recycling Services has received 1.12 out of 5 stars based on 11 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.