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BBB Accredited Business since

Renters Warehouse

Phone: (952) 470-8888 Fax: (866) 997-2666 View Additional Phone Numbers 6101 Baker Rd Ste 200, Minnetonka, MN 55345 View Additional Email Addresses http://www.twincities.renterswarehouse.com View Additional Web Addresses



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Description

Our company is dedicated to helping property owners lease and manage residential real estate. No upfront fees, non-exclusive representation, cancel anytime and with no cancellation fees. We service the entire metro area and suburbs of Minnesota.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Renters Warehouse meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Renters Warehouse include:

  • Length of time business has been operating
  • Response to 47 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

47 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 7
Delivery Issues 13
Guarantee/Warranty Issues 0
Problems with Product/Service 21
Total Closed Complaints 47

Customer Reviews Summary Read customer reviews

245 Customer Reviews on Renters Warehouse
Customer Experience Total Customer Reviews
Positive Experience 238
Neutral Experience 4
Negative Experience 3
Total Customer Reviews 245

Additional Information

BBB file opened: June 26, 2008 Business started: 09/01/2007 Business started locally: 09/01/2007 Business incorporated 09/19/2007 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Commerce
85 7th Pl E Ste 500, Saint Paul MN 55101
www.commerce.state.mn.us
Phone Number: (651) 539-1500
general.commerce@state.mn.us

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Bill Bump, Vice President of Leasing Jarett Harmon, Director of Customer Service Brenton Hayden, CEO Kevin Ortner, President & COO
Contact Information
Principal: Bill Bump, Vice President of Leasing
Business Category

Property Management Real Estate Rental Service

Service Area
Renters Warehouse provides their services in GOLDEN VALLEY, ND.Renters Warehouse provides their services in AFTON, AITKIN, ALBANY, ALBERT LEA, ALBERTVILLE, ANDOVER, ANNANDALE, ANOKA, APPLE VALLEY, ARDEN HILLS, AVON, BECKER, BELLE PLAINE, BIG LAKE, BISCAY, BLOOMINGTON, BROOK PARK, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BUFFALO, BURNS TOWNSHIP, BURNS TWNSHP, CAMBRIDGE, CANNON FALLS, CARVER, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CHAMPLIN, CHANHASSEN, CHASKA, CHISAGO CITY, CHISHOLM, CIRCLE PINES, CLEARWATER, COKATO, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, DASSEL, DELANO, DELLWOOD, EAST BETHEL, EDEN PRAIRIE, EDEN VALLEY, EDINA, ELK RIVER, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FOREST LAKE, FRIDLEY, GLENCOE, GOLDEN VALLEY, GREENWOOD, HAM LAKE, HAMEL, HASTINGS, HAWICK, HEIDELBERG, HILLTOP, HOLDINGFORD, HOPKINS, HOWARD LAKE, HUGO, HUTCHINSON, INDEPENDENCE, KIMBALL, KINGSTON, LAKE ELMO, LANDFALL VILLAGE, LANDFALL VLG, LESTER PR, LESTER PRAIRIE, LINO LAKES, LITTLE CANADA, LONG LAKE, LORETTO, MANCHESTER, MAPLE GROVE, MAPLE LAKE, MAPLE PLAIN, MAPLEWOOD, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MILACA, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTROSE, MOUND, MOUNDS VIEW, MOUNDSVIEW, NEW BRIGHTON, NEW GERMANY, NEW HOPE, NEW LONDON, NEW MARKET, NEW PRAGUE, NORTH BRANCH, NORTH OAKS, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAKDALE, OAKLAND, ORONO, OSSEO, OTSEGO, PINE ISLAND, PINE SPRINGS, PLYMOUTH, PRINCETON, PRIOR LAKE, RAMSEY, RED WING, RICHFIELD, ROBBINSDALE, ROCKFORD, SAINT ANTHONY, SAINT AUGUSTA, SAINT BONIFACIUS, SAINT CLOUD, SAINT LOUIS PARK, SAINT MICHAEL, SAINT PAUL, SAINT PAUL PARK, SAVAGE, SHAKOPEE, SILVER CREEK, SOUTH HAVEN, SOUTH SAINT PAUL, SOUTH ST PAUL, SPICER, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST BONIFACIUS, ST LOUIS PARK, ST PAUL PARK, STEWART, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, W SAINT PAUL, W ST PAUL, WACONIA, WATERTOWN, WATKINS, WAVERLY, WAYZATA, WELCH, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WINSTED, WYOMING, YOUNG AMERICA & ZIMMERMAN, MN. Minnesota
Products & Services

According to information provided by the business, Renters Warehouse provides property management for residential properties located in Minnesota. We provide leasing and management services. We also provide the TenantPlus also known as a tenant warranty. We also feature FastFunds, and EvictionPlus.

Industry Tips
Rental Information

Customer Review Rating plus BBB Rating Summary

Renters Warehouse has received 4.08 out of 5 stars based on 245 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.