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BBB Business Review

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BBB Accredited Business since 06/03/2010

Renters Warehouse

Phone: (952) 470-8888Fax: (866) 997-2666View Additional Phone Numbers6101 Baker Rd Ste 200, MinnetonkaMN 55345-5959 Send email to Renters WarehouseView Additional Web Addresses

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Description

Our company is dedicated to helping property owners lease and manage residential real estate. No upfront fees, non-exclusive representation, cancel anytime and with no cancellation fees. We service the entire metro area and suburbs of Minnesota.

BBB Accreditation

A BBB Accredited Business since 06/03/2010

BBB has determined that Renters Warehouse meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Renters Warehouse's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 38 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

38 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues5
Problems with Product / Service30
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 38

Customer Reviews Summary Read customer reviews

151 Customer Reviews Customer Reviews on Renters Warehouse

Customer Experience Total Customer Reviews
Positive Experience 147
Neutral Experience 2
Negative Experience 2
Total Customer Reviews 151 Customer Reviews

Additional Information

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BBB file opened: 06/26/2008Business started: 09/01/2007
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Commerce
85 7th Pl E Ste 500
Saint Paul, MN 55101-6013
(651) 539-1500
http://www.commerce.state.mn.us

Minnesota Secretary of State
180 State Office Bldg 100 Rev. Dr. Martin Luther King Jr. Blvd.
Saint Paul, MN 55155-5555
(651) 296-2803
http://www.sos.state.mn.us

Type of Entity

Corporation

Incorporated: September 2007, MN

Business Management
Principal: Bill Bump (Director of Customer Service)Jarett Harmon (Director of Customer Service)
Contact Information
Brenton Hayden (CEO) Kevin Ortner (President & COO)
Business Category

Property Management, Real Estate Rental Service

Products & Services

According to information provided by the business, Renters Warehouse provides property management for residential properties located in Minnesota. We provide leasing and management services. We also provide the TenantPlus also known as a tenant warranty. We also feature FastFunds, and EvictionPlus.

Hours of Operation
Mon: 08:30 AM to 05:30 PMTue: 08:30 AM to 05:30 PMWed: 08:30 AM to 05:30 PMThu: 08:30 AM to 05:30 PMFri: 08:30 AM to 05:30 PM
Service Area

Minnesota

Industry Tips
Rental Information

If you choose to do business with Renters Warehouse, please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

Renters Warehouse has received 4.99 out of 5 stars based on 151 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.