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Find a Location

All Ways Drains, Ltd has 1 locations, listed below.

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    Business ProfileforAll Ways Drains, Ltd

    Sewer Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/2/2004

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Plumbing, drain cleaning, sewer cleaning, video inspection, pipe locating, water jetting, water heater replacement, pipe thawing, pipe replacement, pressure washing & pumping.

    Products & Services

    According to information provided by All Ways Drains, Ltd., the business provides residential and commercial sewer and drain cleaning, plumbing repairs including water heater replacements, water piping and drain piping replacements.

    Business Details

    Location of This Business
    567 Shoreview Park Rd, Shoreview, MN 55126-7014
    BBB File Opened:
    9/2/2004
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Business Incorporated:
    5/1/2001
    Accredited Since:
    9/2/2004
    Type of Entity:
    Corporation
    Number of Employees:
    20
    Business Management
    • Justin W. Moe, CEO/Owner
    Contact Information

    Principal

    • Justin W. Moe, CEO/Owner

    Customer Contact

    • Justin W. Moe, CEO/Owner
    Additional Contact Information

    Fax Numbers

    • (651) 917-1850
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Loren S

    1 star

    05/10/2023

    On April 28th I called to schedule drain cleaning at a rental property I own. It was afternoon on Friday and a tech would have to come after hours. I gave them my email and phone. I was quoted time and a half rate of $160.00 for the first hour. The technician arrived at about 6:00 pm and left after finishing before 6:30 pm. I received no invoice via email just a charge for $535.00 on my credit card! I called on May 9th and was told a manager would call me back after reviewing the case. After 24 hours I called again and demanded a refund and was told the manager couldn't talk to me.

    All Ways Drains, Ltd Response

    05/11/2023

    Our apologies this happened. As was explained to you when you called back our Representative who answered the phone accidently misquoted you or did not tell you that there would be additional costs for additional drains being cleared. Because of this a refund check is being sent to you ASAP for the additional costs that you were not informed of. Our apologies that the Manager was not able to further discuss this with you at the moment you desired. The Manager wanted to discus with the owner first who was dealing with a death in his immediate family at that time.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

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