BBB Accredited Business since
Phone: (763) 444-0292 Fax: (763) 444-7357 PO Box 188, East Bethel, MN 55011
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We are a locally owned and operated plumbing business since 1989. Every employee we send out to your home or place of business is a licensed plumber with years of experience.
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A BBB Accredited Business since
BBB has determined that Sowada & Barna Plumbing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Limited Liability Company (LLC)
Business ManagementAlex Barna, Co-Owner Cindy Cindy, Office Manager John Sowada, Co-Owner
Refund and Exchange PolicyWe offer fair pricing and guarantee all of the work to be performed to the highest quality and standards possible.
Service AreaSowada & Barna Plumbing, LLC provides their services in MINNESOTA.Sowada & Barna Plumbing, LLC provides their services in DICKINSON & NEW HRADEC, ND.Sowada & Barna Plumbing, LLC provides their services in ALBERTVILLE, ANDOVER, ANNANDALE, ANOKA, APPLE VALLEY, ARDEN HILLS, BECKER, BELLE PLAINE, BETHEL, BIG LAKE, BISCAY, BLAINE, BLOOMINGTON, BRAHAM, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BUFFALO, BURNS TOWNSHIP, BURNS TWNSHP, BURNSVILLE, CAMBRIDGE, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CHAMPLIN, CHANHASSEN, CHASKA, CHISAGO CITY, CHISHOLM, CIRCLE PINES, CLEAR LAKE, CLEARWATER, COLOGNE, COLUMBIA HEIGHTS, COLUMBIA HTS, COLUMBUS, COON RAPIDS, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DALBO, DAYTON, DELLWOOD, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELK RIVER, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, ESSIG, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FOLEY, FOREST LAKE, FORT SNELLING, FRIDLEY, GLENCOE, GOLDEN VALLEY, GRANDY, GRASSTON, GREENWOOD, HAM LAKE, HAMEL, HANOVER, HEIDELBERG, HILLTOP, HOPKINS, HUGO, INVER GROVE, INVER GROVE HEIGHTS, ISANTI, KLOSSNER, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LINDSTROM, LINO LAKES, LITCHFIELD, LITTLE CANADA, LONG LAKE, LORETTO, MAHTOMEDI, MAPLE GROVE, MAPLE LAKE, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MONTICELLO, MONTROSE, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NAVARRE, NEW BRIGHTON, NEW HOPE, NEW MARKET, NEW PRAGUE, NEW ULM, NO OAKS, NORTH BRANCH, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NORTHFIELD, NORWOOD, NORWOOD YOUNG AMERICA, NOWTHEN, NYA, OAK GROVE, OAK PARK, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, ORONO, OSSEO, OTSEGO, PINE SPRINGS, PLYMOUTH, PRIOR LAKE, RAMSEY, RICHFIELD, RICHMOND, ROBBINSDALE, ROGERS, ROSEMOUNT, ROSEVILLE, ROYALTON, RUSH CITY, SAINT ANTHONY, SAINT AUGUSTA, SAINT BONIFACIUS, SAINT FRANCIS, SAINT JOSEPH, SAINT LOUIS PARK, SAINT MICHAEL, SAINT PAUL, SANTIAGO, SAVAGE, SCANDIA, SEARLES, SHAFER, SHAKOPEE, SHOREVIEW, SILVER CREEK, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST BONIFACIUS, ST LOUIS PARK, STACY, STANCHFIELD, STILLWATER, SUNFISH LAKE, TAYLORS FALLS, VADNAIS HEIGHTS, VADNAIS HTS, W LAKELAND, W SAINT PAUL, W ST PAUL, WAYZATA, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP, WYOMING, YOUNG AMERICA, ZIMMERMAN & ZUMBROTA, MN. Minnesota and North Dakota
Products & Services
According to the information provided by Sowada & Barna Plumbing LLC, this company offers plumbing contracting service & repair for new construction & remodeling, and also does additions.
PO Box 188
East Bethel, MN 55011 (763) 444-0292
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: Was not advised of their charges before or immediately following work. Parts installed failed and they refused to standby their work. I called to report leaking plumbing under the kitchen sink which was originally installed by this plumbing company 3 years ago. I asked for an appointment and was told a plumber would be out that same day. I was not told what their charges were, nor did I expect a bill because, as previously stated, this company installed all the sink plumbing. The plumber did come promptly, diagnosed and repaired the problem very quickly, probably within 15 minutes. I asked how much I would be charged and was told I would be invoiced if there would be any charge at all. A week later, I received the bill. I called the company to get a break-down of the charges and was told $165 was the "trip charge." I explained again that this job was previously done by their company and that a stripped tail nut could not have been our fault (we do not own a wrench and could not have caused the nut to be stripped). I asked them to stand behind their work and they refused, saying the job was now 3 years old and they cannot guarantee their work that long.
Desired Settlement: At least a partial refund of their trip charge.
Business Response: Initial Business Response /* (1000, 5, 2014/05/14) */ We are sorry to hear that Ms ****** was not satisfied with our service. ****** & ***** Plumbing stands behind their plumbing services, employees, billing and all company practices. Ms ****** was charged a 'trip charge' for work that had been done three years ago. Unfortunately because the job was over the one ear warranty time we were unable to complete the task at no charge. Initial Consumer Rebuttal /* (3000, 7, 2014/05/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's simply the same response they gave me when I originally complained to them.