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BBB Business Review

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Description

MyPillow's® interlocking fill was invented and patented by My Pillow's CEO Michael J Lindell, a life-long resident of Minnesota who is dedicated to jobs in MN. MyPillow®s are sold at My Pillow's web & retail stores, major retailers and trade shows.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that My Pillow, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for My Pillow, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 216 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

216 complaints closed with BBB in last 3 years | 86 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 74
Billing/Collection Issues 2
Delivery Issues 3
Guarantee/Warranty Issues 30
Problems with Product/Service 107
Total Closed Complaints 216

Customer Reviews Summary Read customer reviews

31 Customer Reviews on My Pillow, Inc.
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 2
Negative Experience 22
Total Customer Reviews 31

Additional Information

BBB file opened: February 10, 2010 Business started: 05/01/2004 Business started locally: 05/01/2004 Business incorporated 07/01/2009 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Sherry Miles, Manager of Customer Operations Michael Lindell, CEO
Contact Information
Principal: Sherry Miles, Manager of Customer Operations
Business Category

Pillows Bedding

Hours of Operation
Our Customer Service Department is Open Monday-Friday 7AM-9PM CST; Saturday & Sunday 8AM-8PM CST.
Refund and Exchange Policy
MyPillow Standard/Queen and King size pillows come with a 10 Year Warranty and a 60-Day Comfort Guarantee. The 10 Year Warranty covers workmanship, and material defects.

The 60 Day Comfort Guarantee: If you are not 100% satisfied with your MyPillow simply call customer service at 952-442-6199 to receive return information.

You will be refunded the full original purchase price (less shipping costs).

The Mattress Topper comes with a 3-Year Warranty for workmanship and material defect and a 30-day Comfort Guarantee.

"Pet Pillows": all sales are final
Service Area
My Pillow, Inc. provides their services in ABERCROMBIE, ABSARAKA, ADRIAN, AGATE, ALAMO, ALEXANDER, ALFRED, ALICE, ALKABO, ALMONT, ALSEN, AMBROSE, AMENIA, AMIDON, ANAMOOSE, ANETA, ANTLER, APPAM, ARDOCH, ARENA, ARGUSVILLE, ARNEGARD, ARTHUR, ARVILLA, ASHLEY, AYR, BACKOO, BAKER, BALDWIN, BALFOUR, BALTA, BANTRY, BARNEY, BARTON, BATHGATE, BATTLEVIEW, BEACH, BELCOURT, BELDEN, BELFIELD, BENTLEY, BERGEN, BERLIN, BERTHOLD, BERWICK, BEULAH, BINFORD, BISBEE, BISMARCK, BLAISDELL, BLANCHARD, BORDULAC, BOTTINEAU, BOWBELLS, BOWDON, BOWESMONT, BOWMAN, BRADDOCK, BRAMPTON, BRANTFORD, BREIEN, BREMEN, BRINSMADE, BROCKET, BUCHANAN, BUCYRUS, BUFFALO SPG, BUFFALO SPRINGS, BURLINGTON, BURNSTAD, BURT, BUTTE, BUXTON, CALIO, CALVIN, CANDO, CANNON BALL, CARBURY, CARPIO, CARRINGTON, CARSON, CARTWRIGHT, CASSELTON, CATHAY, CAVALIER, CAVALIER AFS, CAYUGA, CENTER, CHAFFEE, CHARLSON, CHASELEY, CHRISTINE, CHURCHS FERRY, CLIFFORD, CLYDE, COGSWELL, COLEHARBOR, COLFAX, COLGAN, COLUMBUS, CONCRETE, COOPERSTOWN, CORINTH, COTEAU, COULEE, COURTENAY, CRARY, CRETE, CRYSTAL, CRYSTAL SPGS, CRYSTAL SPRINGS, CUMMINGS, DAHLEN, DAVENPORT, DAZEY, DEERING, DELAMERE, DENBIGH, DENHOFF, DES LACS, DEVILS LAKE, DICKEY, DICKINSON, DODGE, DONNYBROOK, DOUGLAS, DOYON, DRAKE, DRAYTON, DRISCOLL, DUNN CENTER, DUNSEITH, ECKELSON, EDGELEY, EDINBURG, EDMORE, EDMUNDS, EGELAND, ELDRIDGE, ELLIOTT, EMBDEN, EMERADO, EMRICK, ENDERLIN, ENGLEVALE, EPPING, ERIE, ESMOND, FAIRDALE, FAIRFIELD, FAIRMOUNT, FARGO, FESSENDEN, FILLMORE, FINGAL, FINLEY, FLASHER, FLAXTON, FLORA, FORDVILLE, FOREST RIVER, FORMAN, FORT CLARK, FORT RANSOM, FORT RICE, FORT TOTTEN, FORT YATES, FORTUNA, FOXHOLM, FREDONIA, FRYBURG, FULLERTON, GACKLE, GALESBURG, GARDAR, GARDNER, GASCOYNE, GENESEO, GFAFB, GILBY, GLADSTONE, GLASSTON, GLEN ULLIN, GLENBURN, GLENFIELD, GOLDEN VALLEY, GOLVA, GOODRICH, GORHAM, GRACE CITY, GRAFTON, GRAND FORKS, GRAND FORKS AFB, GRANDIN, GRANVILLE, GRASSY BUTTE, GRENORA, GUELPH, GWINNER, HAGUE, HALLIDAY, HAMAR, HAMBERG, HAMILTON, HAMLET, HAMPDEN, HANKINSON, HANNAFORD, HANNAH, HANNOVER, HANSBORO, HARLOW, HARVEY, HARWOOD, HASTINGS, HATTON, HAVANA, HAYNES, HAZELTON, HAZEN, HEATON, HEBRON, HEIMDAL, HENSEL, HENSLER, HETTINGER, HICKSON, HILLSBORO, HONEYFORD, HOOPLE, HORACE, HUFF, HUNTER, HURDSFIELD, INKSTER, JAMESTOWN, JESSIE, JOHNSTOWN, JOLIETTE, JUANITA, JUD, JUDSON, KARLSRUHE, KATHRYN, KEENE, KELSO, KEMPTON, KENMARE, KENSAL, KIEF, KILLDEER, KINDRED, KINTYRE, KLOTEN, KNOX, KRAMER, KULM, LAKE WILLIAMS, LAKOTA, LAMOURE, LANDA, LANGDON, LANKIN, LANSFORD, LARIMORE, LARK, LARSON, LAWTON, LEEDS, LEFOR, LEHR, LEITH, LEROY, LIDGERWOOD, LIGNITE, LINTON, LISBON, LITCHVILLE, LOMA, LORAINE, LOSTWOOD, LUDDEN, MADDOCK, MAIDA, MAKOTI, MANDAN, MANDAREE, MANFRED, MANNING, MANTADOR, MANVEL, MAPES, MARION, MARMARTH, MARTIN, MAXBASS, MAYVILLE, MAZA, MCCANNA, MCCLUSKY, MCHENRY, MCKENZIE, MCLEOD, MCVILLE, MEDINA, MEDORA, MEKINOCK, MELVILLE, MENOKEN, MERCER, MERRICOURT, MICHIGAN, MILLARTON, MILNOR, MILTON, MINNEWAUKAN, MINOT, MINOT AFB, MINTO, MOFFIT, MOHALL, MONTPELIER, MOORETON, MOTT, MOUNTAIN, MUNICH, MYLO, NANSON, NAPOLEON, NASH, NECHE, NEKOMA, NEW ENGLAND, NEW HRADEC, NEW LEIPZIG, NEW ROCKFORD, NEW SALEM, NEW TOWN, NEWBURG, NIAGARA, NOME, NOONAN, NORMA, NORTH RIVER, NORTHGATE, NORTHWOOD, NORTONVILLE, NORWICH, OAKES, OBERON, ORISKA, ORRIN, OSNABROCK, OVERLY, OXBOW, PAGE, PALERMO, PARK RIVER, PARSHALL, PEKIN, PEMBINA, PENN, PERTH, PETERSBURG, PETTIBONE, PICK CITY, PILLSBURY, PINGREE, PISEK, PLAZA, PLEASANT LAKE, PORTAL, PORTLAND, POWERS LAKE, RALEIGH, RAUB, RAWSON, RAY, REEDER, REGAN, REGENT, REILES ACRES, REYNOLDS, RHAME, RICHARDTON, RIVERDALE, RIVERSIDE, ROBINSON, ROCKLAKE, ROLETTE, ROLLA, ROSEGLEN, ROSS, ROTH, RUGBY, RUSO, RUTLAND, RYDER, SAINT ANTHONY, SAINT JOHN, SAINT THOMAS, SAN HAVEN, SANISH, SARLES, SCRANTON, SELFRIDGE, SELZ, SENTINEL BUTTE, SENTINL BUTTE, SHARON, SHELDON, SHERWOOD, SHEYENNE, SHIELDS, SIBLEY, SILVA, SOLEN, SOURIS, SOUTH HEART, SOUTHAM, SPIRITWOOD, SPRING BROOK, STANLEY, STANTON, STARKWEATHER, STEELE, STERLING, STIRUM, STRASBURG, STRAUBVILLE, STREETER, SURREY, SUTTON, SYDNEY, SYKESTON, TAGUS, TAPPEN, TAYLOR, TEMPLE, TEMVIK, THOMPSON, TIOGA, TOKIO, TOLLEY, TOLNA, TOWER CITY, TOWNER, TRENTON, TROTTERS, TURTLE LAKE, TUTTLE, UNION, UPHAM, VALLEY CITY, VELVA, VENTURIA, VERONA, VOLTAIRE, VOSS, WAHPETON, WALCOTT, WALES, WALHALLA, WALUM, WARWICK, WASHBURN, WATFORD CITY, WERNER, WEST FARGO, WESTFIELD, WESTHOPE, WHEATLAND, WHEELOCK, WHITMAN, WILD RICE, WILDROSE, WILLOW CITY, WIMBLEDON, WING, WISHEK, WOLFORD, WOLSETH, WOODWORTH, WYNDMERE, YORK, YPSILANTI, ZAHL, ZAP & ZEELAND, ND.My Pillow, Inc. provides their services in ADA, ADAMS, ADOLPH, ADRIAN, AFTON, AH GWAH CHING, AITKIN, AKELEY, ALBANY, ALBERT LEA, ALBERTA, ALBERTVILLE, ALBORN, ALDEN, ALDRICH, ALEXANDRIA, ALMELUND, ALPHA, ALTURA, ALVARADO, AMBOY, AMIRET, ANDOVER, ANGLE INLET, ANGORA, ANGUS, ANNANDALE, ANOKA, APPLETON, ARCO, ARGYLE, ARLINGTON, ASHBY, ASKOV, ATWATER, AUDUBON, AURORA, AUSTIN, AVOCA, AVON, BABBITT, BACKUS, BADGER, BAGLEY, BAKER, BALATON, BARNESVILLE, BARNUM, BARRETT, BARRY, BATTLE LAKE, BAUDETTE, BAXTER, BAYPORT, BEARDSLEY, BEAVER BAY, BEAVER CREEK, BECIDA, BECKER, BEJOU, BELGRADE, BELLE PLAINE, BELLECHESTER, BELLINGHAM, BELTRAMI, BELVIEW, BEMIDJI, BENA, BENEDICT, BENSON, BEROUN, BERTHA, BETHEL, BIG FALLS, BIG LAKE, BIGELOW, BIGFORK, BINGHAM LAKE, BIRCHDALE, BIRD ISLAND, BISCAY, BIWABIK, BLACKDUCK, BLMNG PRAIRIE, BLOMKEST, BLOOMING PRAIRIE, BLUE EARTH, BLUFFTON, BOCK, BORUP, BOVEY, BOWLUS, BOWSTRING, BOY RIVER, BOYD, BRAHAM, BRAINERD, BRANDON, BRECKENRIDGE, BREEZY POINT, BREWSTER, BRICELYN, BRIMSON, BRITT, BROOK PARK, BROOKS, BROOKSTON, BROOTEN, BROWERVILLE, BROWNS VALLEY, BROWNSDALE, BROWNSVILLE, BROWNTON, BRUNO, BUCKMAN, BUFFALO, BUFFALO LAKE, BUHL, BURNS TOWNSHIP, BURNS TWNSHP, BURNSVILLE, BURTRUM, BUTTERFIELD, BUYCK, BYRON, CALEDONIA, CALLAWAY, CALUMET, CAMBRIDGE, CAMPBELL, CANBY, CANNON FALLS, CANTON, CANYON, CARLISLE, CARLOS, CARLTON, CARVER, CASS LAKE, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CENTER CITY, CENTERVILLE, CEYLON, CHAMPLIN, CHANDLER, CHANHASSEN, CHASKA, CHATFIELD, CHISAGO CITY, CHISHOLM, CHOKIO, CIRCLE PINES, CLARA CITY, CLAREMONT, CLARISSA, CLARKFIELD, CLARKS GROVE, CLEAR LAKE, CLEARBROOK, CLEARWATER, CLEMENTS, CLEVELAND, CLIMAX, CLINTON, CLITHERALL, CLONTARF, CLOQUET, COBDEN, COHASSET, COKATO, COLD SPRING, COLERAINE, COLLEGEVILLE, COLOGNE, COLUMBUS, COMFREY, COMSTOCK, CONGER, COOK, CORCORAN, CORRELL, COSMOS, COTTAGE GROVE, COTTON, COTTONWOOD, COURTLAND, CRANE LAKE, CROMWELL, CROOKSTON, CROSBY, CROSSLAKE, CROWN COLLEGE, CRYSTAL BAY, CULVER, CURRIE, CUSHING, CYRUS, DAKOTA, DALBO, DALTON, DANUBE, DANVERS, DARFUR, DARWIN, DASSEL, DAWSON, DAYTON, DE GRAFF, DEER CREEK, DEER RIVER, DEERWOOD, DELANO, DELAVAN, DELHI, DENNISON, DENT, DETROIT LAKES, DEXTER, DILWORTH, DODGE CENTER, DONALDSON, DONNELLY, DORAN, DOVER, DOVRAY, DOWNER, DULUTH, DUMONT, DUNDAS, DUNDEE, DUNNELL, DUQUETTE, E GRAND FORKS, E GULL LAKE, EAGLE BEND, EAGLE LAKE, EAST BETHEL, EAST GRAND FORKS, EAST GULL LAKE, EASTON, ECHO, EDEN PRAIRIE, EDEN VALLEY, EDGERTON, EFFIE, EITZEN, ELBOW LAKE, ELDRED, ELGIN, ELIZABETH, ELK RIVER, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, ELKTON, ELLENDALE, ELLSWORTH, ELMDALE, ELMORE, ELROSA, ELY, ELYSIAN, EMBARRASS, EMILY, EMMONS, ERHARD, ERSKINE, ESKO, ESSIG, EUCLID, EVAN, EVANSVILLE, EVELETH, EXCELSIOR, EYOTA, FAIRFAX, FAIRMONT, FARIBAULT, FARMINGTON, FARWELL, FEDERAL DAM, FELTON, FERGUS FALLS, FERTILE, FIFTY LAKES, FINLAND, FINLAYSON, FISHER, FLENSBURG, FLOM, FLOODWOOD, FLORENCE, FOLEY, FORBES, FOREST LAKE, FORESTON, FORT RIPLEY, FOSSTON, FOUNTAIN, FOXHOME, FRANKLIN, FRAZEE, FREEBORN, FREEPORT, FRONTENAC, FROST, FULDA, GARDEN CITY, GARFIELD, GARRISON, GARVIN, GARY, GATZKE, GAYLORD, GENEVA, GEORGETOWN, GHEEN, GHENT, GIBBON, GILBERT, GILMAN, GLENCOE, GLENVILLE, GLENWOOD, GLYNDON, GONVICK, GOOD THUNDER, GOODHUE, GOODLAND, GOODRIDGE, GOODVIEW, GRACEVILLE, GRANADA, GRAND MARAIS, GRAND MEADOW, GRAND PORTAGE, GRAND RAPIDS, GRANDY, GRANGER, GRANITE FALLS, GRASSTON, GREEN ISLE, GREENBUSH, GREENWALD, GREENWOOD, GREY EAGLE, GROVE CITY, GRYGLA, GULLY, HACKENSACK, HADLEY, HALLOCK, HALMA, HALSTAD, HAMBURG, HAMEL, HAMMOND, HAMPTON, HANCOCK, HANLEY FALLS, HANOVER, HANSKA, HARDING, HARDWICK, HARMONY, HARRIS, HARTLAND, HASTINGS, HATFIELD, HAWICK, HAWLEY, HAYFIELD, HAYWARD, HAZEL RUN, HECTOR, HEIDELBERG, HENDERSON, HENDRICKS, HENDRUM, HENNING, HENRIETTE, HERMAN, HERON LAKE, HEWITT, HIBBING, HILL CITY, HILLMAN, HILLS, HINCKLEY, HINES, HITTERDAL, HOFFMAN, HOKAH, HOLDINGFORD, HOLLAND, HOLLANDALE, HOLLOWAY, HOLMES CITY, HOLT, HOLYOKE, HOMER, HOPE, HOPKINS, HOUSTON, HOVLAND, HOWARD LAKE, HOYT LAKES, HUGO, HUMBOLDT, HUNTLEY, HUTCHINSON, IHLEN, INTERNATIONAL FALLS, INTL FALLS, INVER GROVE, INVER GROVE HEIGHTS, IONA, IRON, IRON JUNCTION, IRONTON, ISABELLA, ISANTI, ISLE, IVANHOE, JACKSON, JACOBSON, JANESVILLE, JASPER, JEFFERS, JENKINS, JOHNSON, JORDAN, KABETOGAMA, KANARANZI, KANDIYOHI, KARLSTAD, KASOTA, KASSON, KEEWATIN, KELLIHER, KELLOGG, KELLY LAKE, KELSEY, KENNEDY, KENNETH, KENSINGTON, KENT, KENYON, KERKHOVEN, KERRICK, KETTLE RIVER, KIESTER, KILKENNY, KIMBALL, KINBRAE, KINGSTON, KINNEY, KLOSSNER, KNIFE RIVER, LA CRESCENT, LA SALLE, LAFAYETTE, LAKE BENTON, LAKE BRONSON, LAKE CITY, LAKE CRYSTAL, LAKE ELMO, LAKE GEORGE, LAKE HENRY, LAKE HUBERT, LAKE ITASCA, LAKE LILLIAN, LAKE PARK, LAKE SHORE, LAKE ST CROIX BEACH, LAKE WILSON, LAKEFIELD, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LAMBERTON, LANCASTER, LANESBORO, LANSING, LAPORTE, LASTRUP, LE CENTER, LE ROY, LE SUEUR, LENGBY, LEONARD, LEOTA, LESTER PR, LESTER PRAIRIE, LEWISTON, LEWISVILLE, LINDSTROM, LINO LAKES, LISMORE, LITCHFIELD, LITTLE CANADA, LITTLE FALLS, LITTLE MARAIS, LITTLE SAUK, LITTLEFORK, LOCKHART, LOMAN, LONDON, LONG BEACH, LONG LAKE, LONG PRAIRIE, LONGVILLE, LONSDALE, LORETTO, LOUISBURG, LOWRY, LUCAN, LUTSEN, LUVERNE, LYLE, LYND, MABEL, MADELIA, MADISON, MADISON LAKE, MAGNOLIA, MAHNOMEN, MAHTOWA, MAKINEN, MANCHESTER, MANHATTAN BCH, MANHATTAN BEACH, MANKATO, MANTORVILLE, MAPLE GROVE, MAPLE LAKE, MAPLE PLAIN, MAPLETON, MAPLEVIEW, MARBLE, MARCELL, MARGIE, MARIETTA, MARINE ON SAINT CROIX, MARINE ST CRX, MARKVILLE, MARSHALL, MAX, MAYER, MAYNARD, MAZEPPA, MC GRATH, MCGREGOR, MCINTOSH, MCKINLEY, MEADOWLANDS, MEDFORD, MEDINA, MEIRE GROVE, MELROSE, MELRUDE, MENAHGA, MENDOTA, MENTOR, MERIDEN, MERRIFIELD, MIDDLE RIVER, MILACA, MILAN, MILLERVILLE, MILLVILLE, MILROY, MILTONA, MINETONKA BCH, MINETONKA MLS, MINN CITY, MINNEAPOLIS, MINNEISKA, MINNEOTA, MINNESOTA CITY, MINNESOTA LAKE, MINNESOTA LK, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MIZPAH, MONTEVIDEO, MONTGOMERY, MONTICELLO, MONTROSE, MOORHEAD, MOOSE LAKE, MORA, MORGAN, MORRIS, MORRISTOWN, MORTON, MOTLEY, MOUND, MOUNTAIN IRON, MOUNTAIN LAKE, MURDOCK, MYRTLE, NASHUA, NASHWAUK, NASSAU, NAVARRE, NAYTAHWAUSH, NELSON, NERSTRAND, NETT LAKE, NEVIS, NEW AUBURN, NEW GERMANY, NEW LONDON, NEW MUNICH, NEW PRAGUE, NEW RICHLAND, NEW TRIER, NEW ULM, NEW YORK MILLS, NEW YORK MLS, NEWFOLDEN, NEWPORT, NICOLLET, NICOLVILLE, NIELSVILLE, NIMROD, NISSWA, NORCROSS, NORTH BRANCH, NORTH OAKS, NORTH REDWOOD, NORTHFIELD, NORTHOME, NORTHROP, NORWOOD, NORWOOD YOUNG AMERICA, NOWTHEN, NOYES, NYA, OAK GROVE, OAK ISLAND, OAK PARK, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKLAND, ODESSA, ODIN, OGEMA, OGILVIE, OKABENA, OKLEE, OLIVIA, ONAMIA, ORLEANS, ORMSBY, ORONO, ORONOCO, ORR, ORTONVILLE, OSAGE, OSAKIS, OSLO, OSSEO, OSTRANDER, OTISCO, OTSEGO, OTTERTAIL, OUTING, OWATONNA, PALISADE, PARK RAPIDS, PARKERS PR, PARKERS PRAIRIE, PARKVILLE, PAYNESVILLE, PEASE, PEL RAPIDS, PELICAN RAPIDS, PEMBERTON, PENCER, PENGILLY, PENNINGTON, PENNOCK, PEQUOT LAKES, PERHAM, PERLEY, PETERSON, PIERZ, PILLAGER, PINE CITY, PINE ISLAND, PINE RIVER, PINEWOOD, PIPESTONE, PITT, PLAINVIEW, PLATO, PLUMMER, PONEMAH, PONSFORD, PORTER, PRESTON, PRINCETON, PRINSBURG, PRIOR LAKE, PUPOSKY, RACINE, RADIUM, RAMSEY, RANDALL, RANDOLPH, RANIER, RAY, RAYMOND, READING, READS LANDING, RED LAKE FALLS, RED WING, REDBY, REDLAKE, REDWOOD FALLS, REGAL, REMER, RENVILLE, REVERE, RICE, RICHMOND, RICHVILLE, RICHWOOD, RIVERTON, RL FALLS, ROCHERT, ROCHESTER, ROCK CREEK, ROCKFORD, ROCKVILLE, ROGERS, ROLLAG, ROLLINGSTONE, ROOSEVELT, ROSCOE, ROSE CREEK, ROSEAU, ROSEMOUNT, ROSS, ROTHSAY, ROUND LAKE, ROYALTON, RUSH CITY, RUSHFORD, RUSHFORD VILLAGE, RUSHFORD VLG, RUSHMORE, RUSSELL, RUTHTON, RUTLEDGE, S INTL FALLS, SABIN, SACRED HEART, SAGINAW, SAINT AUGUSTA, SAINT BONIFACIUS, SAINT CHARLES, SAINT CLAIR, SAINT CLOUD, SAINT FRANCIS, SAINT HILAIRE, SAINT JAMES, SAINT JOSEPH, SAINT LEO, SAINT MARTIN, SAINT MICHAEL, SAINT PAUL, SAINT PAUL PARK, SAINT PETER, SAINT STEPHEN, SAINT VINCENT, SALOL, SANBORN, SANDSTONE, SANTIAGO, SARGEANT, SARTELL, SAUK CENTRE, SAUK RAPIDS, SAUM, SAVAGE, SAWYER, SCANDIA, SCHROEDER, SEAFORTH, SEARLES, SEBEKA, SEDAN, SHAFER, SHAKOPEE, SHELLY, SHERBURN, SHEVLIN, SIDE LAKE, SILVER BAY, SILVER CREEK, SILVER LAKE, SLAYTON, SLEEPY EYE, SOBIESKI, SOLWAY, SOUDAN, SOUTH HAVEN, SOUTH INTERNATIONAL FALLS, SOUTH SAINT PAUL, SOUTH ST PAUL, SPICER, SPRING GROVE, SPRING HILL, SPRING LAKE, SPRING PARK, SPRING VALLEY, SPRINGFIELD, SQUAW LAKE, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, ST ROSA, STACY, STANCHFIELD, STANTON, STAPLES, STARBUCK, STEEN, STEPHEN, STEWART, STEWARTVILLE, STILLWATER, STOCKTON, STORDEN, STRANDQUIST, STRATHCONA, STURGEON LAKE, SUNBURG, SVEA, SWAN RIVER, SWANVILLE, SWATARA, SWIFT, TACONITE, TALMOON, TAMARACK, TAOPI, TAUNTON, TAYLORS FALLS, TENNEY, TENSTRIKE, THEILMAN, THIEF RIVER FALLS, THIEF RVR FLS, TINTAH, TOFTE, TOGO, TOIVOLA, TOWER, TRACY, TRAIL, TRIMONT, TROSKY, TRUMAN, TURTLE RIVER, TWIG, TWIN LAKES, TWIN VALLEY, TWO HARBORS, TYLER, ULEN, UNDERWOOD, UPSALA, UTICA, VADNAIS HEIGHTS, VADNAIS HTS, VERDI, VERGAS, VERMILLION, VERNDALE, VERNON CENTER, VESELI, VESTA, VICTORIA, VIKING, VILLARD, VINING, VIOLA, VIRGINIA, W LAKELAND, WABASHA, WABASSO, WACONIA, WADENA, WAHKON, WAITE PARK, WALDORF, WALKER, WALNUT GROVE, WALTERS, WALTHAM, WANAMINGO, WANDA, WANNASKA, WARBA, WARREN, WARROAD, WARSAW, WASECA, WASKISH, WATERTOWN, WATERVILLE, WATKINS, WATSON, WAUBUN, WAVERLY, WAWINA, WAYZATA, WEBSTER, WELCH, WELCOME, WELLS, WENDELL, WEST CONCORD, WEST LAKELAND, WEST UNION, WESTBROOK, WESTPORT, WHALAN, WHEATON, WHIPHOLT, WHITE BEAR LK, WHITE EARTH, WILDER, WILLERNIE, WILLIAMS, WILLMAR, WILLOW RIVER, WILMONT, WILTON, WINDOM, WINGER, WINNEBAGO, WINONA, WINSTED, WINTHROP, WINTON, WIRT, WOLF LAKE, WOLVERTON, WOOD LAKE, WOODSTOCK, WORTHINGTON, WRENSHALL, WRIGHT, WYKOFF, WYOMING, YOUNG AMERICA, ZIM, ZIMMERMAN, ZUMBRO FALLS & ZUMBROTA, MN.
Alternate Business Names
My Pillow Direct, LLC
Products & Services

The patented MyPillow comes in S/Q and King size. MyPillow is antimicrobial, non allergenic and designed for washing and drying.


Customer Review Rating plus BBB Rating Summary

My Pillow, Inc. has received 4.02 out of 5 stars based on 31 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.