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Find a Location

Invisible Fence Company of Minnesota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInvisible Fence Company of Minnesota

    Pet Containment System

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by Invisible Fence Company of Minnesota, this company offers indoor and outdoor pet solutions. Electronic pet containment installations, sales and service.

    Business Details

    Location of This Business
    1901 Mainstreet, Hopkins, MN 55343-7401
    BBB File Opened:
    12/29/1993
    Years in Business:
    30
    Business Started:
    12/29/1993
    Business Started Locally:
    12/29/1993
    Business Incorporated:
    12/9/1993
    Type of Entity:
    Corporation
    Alternate Business Name
    • M T Williams Inc
    Business Management
    • Mike Williams, President
    Contact Information

    Principal

    • Mike Williams, President

    Customer Contact

    • Mike Williams, President
    Additional Contact Information

    Fax Numbers

    • (952) 941-3739
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2021

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    When purchasing the invisible fence it was not set up correctly and took ~3 months to get someone back out to fix the issue. Now, the fence has a perimeter break. I called in a month ago to schedule a repair at which point they guided it would take until October 11th to get someone out to fix it. Since then, the dogs have been escaping the perimeter as the training is not reinforced by the collars with the system down. This has culminated in the dogs harassing a neighbor and her dog on a walk today. Despite paying thousands of dollars for this product, customer service has consistently taken MONTHS to schedule and, at this stage, the product has been down/not working for a longer period of time than it has actually been up and running for us.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole F

    1 star

    05/21/2022

    This company has charged my credit card without authorization, signed me up for expensive battery services without my consent, and also billed me for 'training' services in the hundreds of dollars for simply putting up some little white flags around the perimiter of the yard. Prices increased during each stage of the process as sales people would explain to me each time that various installation 'packages' were absolutely required before they would install the system.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

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