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BBB Accredited Business since

Rove Pest Control

Phone: (651) 735-3101 Fax: (651) 735-3893 View Additional Phone Numbers PO Box 251335, Woodbury, MN 55125 http://www.rovepestcontrol.com View Additional Web Addresses



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Description

We take pride in serving our customers and creating long term relationships with them. We have an excellent track record in both residential and commercial pest control services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rove Pest Control meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rove Pest Control include:

  • Length of time business has been operating
  • Response to 16 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 2
Problems with Product/Service 8
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Rove Pest Control
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 9

Additional Information

BBB file opened: October 18, 2007 Business started: 07/01/2006 Business started locally: 07/01/2006
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Agriculture
625 Robert St N, Saint Paul MN 55155
www.mda.state.mn.us
Phone Number: (651) 201-6000

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Rob Greer, Manager McKay Bodily, Vice President Travis Garner, Manager Lenny Gray, President
Contact Information
Customer Contact: Travis Garner, Manager
Principal: Rob Greer, Manager
Business Category

Pest Control Services Pest Control Supplies & Equipment

Refund and Exchange Policy
Services have policies that correspond to the nature of the work being performed and the program specifications. These policies will be listed on the corresponding agreement.
Service Area
Rove Pest Control provides their services in MINNESOTA.Rove Pest Control provides their services in AFTON, ANDOVER, ANOKA, APPLE VALLEY, ARDEN HILLS, BAYPORT, BETHEL, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BURNSVILLE, CARVER, CENTERVILLE, CHANHASSEN, CHASKA, CIRCLE PINES, COLUMBUS, COON RAPIDS, COTTAGE GROVE, CRYSTAL, DELLWOOD, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FARMINGTON, FOREST LAKE, FRIDLEY, GOLDEN VALLEY, GREENWOOD, HAM LAKE, HASTINGS, HOPKINS, HUGO, INVER GROVE, INVER GROVE HEIGHTS, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LAUDERDALE, LINO LAKES, LITTLE CANADA, LONG LAKE, MAPLE GROVE, MAPLEWOOD, MARINE ON SAINT CROIX, MARINE ST CRX, MEDICINE LAKE, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NEW BRIGHTON, NEW HOPE, NEW MARKET, NEWPORT, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NOWTHEN, OAK GROVE, OAKDALE, ORONO, OSSEO, PINE SPRINGS, PLYMOUTH, PRIOR LAKE, RAMSEY, ROBBINSDALE, ROSEMOUNT, ROSEVILLE, SAINT LOUIS PARK, SAINT PAUL, SAINT PAUL PARK, SHAKOPEE, SHOREVIEW, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING LAKE PARK, SPRING LK PK, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, VERMILLION, VICTORIA, W SAINT PAUL, W ST PAUL, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP, WHITE BEAR TP & WOODBURY, MN. Greater Twin Cities Metro Area
Products & Services

Power-Spray, Eaves & Soffits, Yards, Granulation, Wall Voids, Rodent Baiting, Insect Baiting, Trapping, Nest Removal, Interior Precision Treatment, Entomologist Consultation, Heat Treatments, Fleas & Ticks, Japanese Beetles, Mosquitoes.


Customer Review Rating plus BBB Rating Summary

Rove Pest Control has received 3.89 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.