BBB Business Review

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This business is not BBB accredited.

United Legal Investigation Bureau

Additional Locations

Phone: (612) 454-7042 View Additional Phone Numbers Unknown, Minneapolis, MN 55401 ! There is an alert on United Legal Investigation Bureau !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for United Legal Investigation Bureau include:

  • 8 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business

Factors that raised the rating for United Legal Investigation Bureau include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Legal Investigation Bureau
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 03, 2011
Business Management
Owner/Manager, Owner / Manager
Contact Information
Principal: Owner/Manager, Owner / Manager
Business Category

Payday Loans

Additional Information

Based on a review of information in our files, BBB believes this company is a fraudulent entity which attempts to use threats and coercion to collect money from people who have taken out or even simply looked into taking out an online payday loan. Consumers report this company has been abusive and threatened to sue them and report them to the FBI and other authorities.

When you're contacted by a debt collector, BBB recommends that you:

-Know your rights. Review the federal Fair Debt Collection Practices Act (FDCPA), which sets standards for collection agencies and prohibits abusive tactics.

The FDCPA is enforced by the FTC and violations should be reported. Debt collectors:
* Cannot threaten you with arrest.
* Are not allowed to make idle threats, express or implied, or use abusive language.
* Should not discuss consumers' accounts with unauthorized third parties.
* Must investigate the validity of a dispute over a debt.

-Verify the legitimacy. Get the debt collector's name as well as the name of their company to research the collection agency further. See if they have a website or a Business Review at

-Verify that the representative who called is affiliated with the collection agency. Also, make sure the company is licensed to do business in your state. In Minnesota, collection agencies have to be licensed by the Minnesota Department of Commerce; in North Dakota by the Department of Financial Institutions.

-Request written proof. By law, a collection agency must provide a validation notice within five days of contacting you about the debt. Within 30 days of receiving their validation notice, send the debt collector a written request to verify the details of the debt.

-Do not provide personal or financial information until the validity of the debt and the debt collector has been confirmed. If the debt cannot be verified or if requested documentation isn't provided, be extremely wary.
BBB is unaware of any legitimate organization called United Legal Investigation Bureau. BBB also does not have a valid address on file for this entity.

Industry Tips
Pay Day Loans

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.