This Business is not BBB Accredited
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EZ Pawn is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered EZ Pawn's rating include:
- Failure to respond to 3 complaints filed against business.
Customer Complaints SummaryRead complaint details
BBB serving Austin, TX maintains a report on this company's headquarters location. Please visit http://austin.bbb.org for details or call (512) 445-2911.
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||3|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementPrincipal: Mark Smith (CEO/Owner)
Contact InformationTom Blanche (Manager) Alan Cross (CFO) Greg Daniel (President) James Ganzer (Store Manager) Mark Nichols (President)
Products & Services
Metro Pawn & Jewelry offers retail pawn and broker services.
Alternate Business NamesCash-n-pawn/ma X It Pawn, Max it Pawn, Red Dog Holdings LLC, Cash-N-Pawn of Minnesota Ltd, CNP Northwest Ltd, Cash N Pawn International Ltd, Yellow Dog Holdings LLC
Industry TipsHigh Cost Payday Lenders Advertise Everywhere
If you choose to do business with EZ Pawn, please let them know that you contacted BBB for a Business Review.