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Description

Your local professional casual living expert, specializing in outdoor living areas, room additions, and interior entertainment spaces. Over 26 years of experience.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Custom Home Specialties, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Custom Home Specialties, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Custom Home Specialties, Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: June 22, 2007 Business started: 01/13/2006 Business started locally: 01/13/2006 Business incorporated 01/13/2006 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Department of Labor and Industry
443 Lafayette Rd N, Saint Paul MN 55155
http://www.dli.mn.gov
Phone Number: (651) 284-5005
dli.contractor@state.mn.us

Type of Entity

Corporation

Business Management
Michael Mortenson, Owner
Contact Information
Principal: Michael Mortenson, Owner
Business Category

Patio & Deck Builders Deck Builder Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Home Improvements

Refund and Exchange Policy
Warranties Follow State Guidelines.
Service Area
Custom Home Specialties, Inc. provides their services in MINNESOTA.Custom Home Specialties, Inc. provides their services in AFTON, APPLE VALLEY, BELLE PLAINE, BELLECHESTER, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BURNSVILLE, CANNON FALLS, CARVER, CASTLE ROCK, CENTERVILLE, CHAMPLIN, CHANHASSEN, CHASKA, COLOGNE, CORCORAN, COTTAGE GROVE, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DAKOTA, DAYTON, DENNISON, EAGAN, EDEN PRAIRIE, EDINA, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FARMINGTON, FORT SNELLING, FRONTENAC, GOLDEN VALLEY, GOODHUE, GREENWOOD, HAMBURG, HAMEL, HAMPTON, HASTINGS, HEIDELBERG, HOPKINS, HUGO, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, JORDAN, KENYON, LAKE ELMO, LAKE ST CROIX BEACH, LAKELAND, LAKELAND SHORES, LAKELAND SHRS, LAKEVILLE, LANDFALL VILLAGE, LANDFALL VLG, LINO LAKES, LONG LAKE, LORETTO, MAHTOMEDI, MAPLE GROVE, MAPLE PLAIN, MAYER, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MOUND, NAVARRE, NEW GERMANY, NEW HOPE, NEW MARKET, NEW PRAGUE, NEW TRIER, NEWPORT, NORWOOD, NORWOOD YOUNG AMERICA, NYA, OAK PARK HEIGHTS, OAK PARK HGTS, OAK PARK HTS, OAKDALE, ORONO, OSSEO, OTSEGO, PINE ISLAND, PINE SPRINGS, PLYMOUTH, PRIOR LAKE, RANDOLPH, RED WING, RICHFIELD, ROBBINSDALE, ROGERS, ROSEMOUNT, SAINT BONIFACIUS, SAINT LOUIS PARK, SAINT PAUL, SAINT PAUL PARK, SAVAGE, SCANDIA, SHAKOPEE, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING PARK, ST BONIFACIUS, ST CROIX BCH, ST CROIX BEACH, ST LOUIS PARK, ST MARYS POINT, ST MARYS PT, ST PAUL PARK, STANTON, STILLWATER, SUNFISH LAKE, VERMILLION, VICTORIA, W LAKELAND, W SAINT PAUL, W ST PAUL, WACONIA, WANAMINGO, WATERTOWN, WAYZATA, WELCH, WEST LAKELAND, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WOODBURY, YOUNG AMERICA & ZUMBROTA, MN.
Products & Services

According to information provided by the business, Custom Home Specialties, Inc. offers residential and light commercial general contracting, serving the South Metro area. Specializing in decks, garages, patios, garage building, bathroom & kitchen remodeling, basement finishing, and more.

Industry Tips
Foreclosure Services Remodeling your home

Customer Review Rating plus BBB Rating Summary

Custom Home Specialties, Inc. has received 5 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.