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BBB Business Review

BBB Accredited Business since 06/15/2012

Custom Home Specialties, Inc.

(651) 269-6812View Additional Phone Numbers2026 128th St W, RosemountMN 55068-3905 Send email to Custom Home Specialties, Inc.

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Description

Your local professional casual living expert, specializing in outdoor living areas, room additions, and interior entertainment spaces. Over 26 years of experience.

BBB Accreditation

A BBB Accredited Business since 06/15/2012

BBB has determined that Custom Home Specialties, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Custom Home Specialties, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Custom Home Specialties, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Industry Comparison| Chart

Patio & Deck Builders, Remodeling Services, Bathroom Remodeling, Basement - Remodeling, Construction & Remodeling Services, Deck Builder, Home Improvements, Contractor - Remodel & Repair, Basement - Finishing, Basement - Contractors, Contractors - General, Kitchen & Bath Design, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

Additional Information

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BBB file opened: 06/22/2007Business started: 01/13/2006
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5005
http://www.dli.mn.gov

North Dakota Dept of Labor
600 E Boulevard Ave Dept 406
Bismarck, ND58505-0340
(701) 328-2660
http://www.state.nd.us

Construction Codes and Licensing Division
443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5012
http://www.doli.state.mn.us

Type of Entity

Corporation

Incorporated: January 2006, MN

Contact Information
Principal: Michael Mortenson (Owner)
Business Category

Patio & Deck Builders, Remodeling Services, Bathroom Remodeling, Basement - Remodeling, Construction & Remodeling Services, Deck Builder, Home Improvements, Contractor - Remodel & Repair, Basement - Finishing, Basement - Contractors, Contractors - General, Kitchen & Bath Design, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

Products & Services

According to information provided by the business, Custom Home Specialties, Inc. offers residential and light commercial general contracting, serving the South Metro area. Specializing in decks, garages, patios, garage building, bathroom & kitchen remodeling, basement finishing, and more.

Hours of Operation
Mon: 07:00 AM to 09:00 PMTue: 07:00 AM to 09:00 PMWed: 07:00 AM to 09:00 PMThu: 07:00 AM to 09:00 PMFri: 07:00 AM to 09:00 PMSat: 07:00 AM to 09:00 PM
Refund and Exchange Policy

Warranties Follow State Guidelines.

BBB Program Participation
This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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If you choose to do business with Custom Home Specialties, Inc., please let them know that you contacted BBB for a Business Review.

Photos & Videos

Photographs

Select a thumbnail below to view the full-size image.

19 Photos

Map & Directions

Map & Directions

Address for Custom Home Specialties, Inc.

2026 128th St W

Rosemount, MN 55068-3905

To | From

LocationsX

1 Locations

  • 2026 128th St W 

    Rosemount, MN 55068-3905(651) 269-6812
    (651) 322-1794

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Custom Home Specialties, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (651) 322-1794
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 10 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.