BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Eclipse Painting, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Eclipse Painting, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803
Type of Entity
Business ManagementLane Underdahl, President
Products & Services
According to the information provided by Eclipse Painting, Inc., this company offers full service residential and commercial painting contractor, specializing in both exterior and interior painting.
401 Rolling Hills Dr
Mound, MN 55364 (952) 495-1141 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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- Problems with Products or Services
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BBB Complaint Process
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BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
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Additional Email Addresses
- - eQuote
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: We had Eclipse Painting out to stain our house. First the pressure washer was sloppy and dirty windows and fascia. Crew left our house thinking they were done with the job and left a bill by several stains on the cement, cigarette buds, foliage trampled, lot of debris on siding, blue tape all around house & grass, burned hole in grass where they cleaned their brushes (toxic), razor blade by the front door and two more were found the third time they were out after we asked to come back for clean up (we are concerned there might be more razor blades we didn't find ourselves!) !
Desired Settlement: We are concerned there might be more Razor Blades around the yard/house. Metal detector. Hazardous waste removed and new sod installed.
I am sorry that my guys were careless leaving a razor blade on your property and for damaging your grass. We can come out with large yard magnets to check for possibly more razor blades. We can also dig the soil and grass and replace with sod. If you would prefer to have another company perform this work, I would be willing to pay the cost of these two items.
Please let me know how you would like to proceed.
Better Business Bureau:
Along with the Razor Blade found by the front door we found two more Razor Blades in front of our garage. We hired a neighbor for a $100 to look for more Razors. We estimate $100 for the soil and grass repair.