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          Find a Location

          CertaPro of South Metro has 1 locations, listed below.

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            Business ProfileforCertaPro of South Metro

            Painting Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.75/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/28/2005

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by CertaPro Painters of Burnsville, this company offers interior and exterior, residential and commercial painting services.

            Business Details

            BBB File Opened:
            7/28/2005
            Years in Business:
            23
            Business Started:
            1/1/2001
            Business Started Locally:
            1/1/2001
            Accredited Since:
            7/28/2005
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            8
            Business Management
            • Scot McCabe, Owner
            Contact Information

            Principal

            • Scot McCabe, Owner

            Customer Contact

            • Scot McCabe, Owner
            Additional Contact Information

            Fax Numbers

            • (952) 997-2320
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a painter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/03/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Work started in April of 2022. We were told payment was due when the job was completed. I had hired them to put knockdown ceilings in my living room, foyer and basement hallway. They were also hired to smooth textured walls in 2 bathrooms. And paint/repair walls on my main level and foyer and ***tairs hallway and both bathrooms. The salesman told us that the job would be done to our satisfaction and a final walk through would be done on completion and only then payment would be due. We were told the job would take 3-4 days. The second day the crew didnt show up siting car problems. They came late every day. Every day they told us they would finish the next day. There seemed to be no progress being made each day. Each day the crew came 1.5 and 2.5 hours later then the time they had told us. On day 6, we came ***tairs to see that the crew had left. The scaffolding they had left was an OSCA nightmare. I called the sales man asking them to leave our home due to safety concerns for our well being. Also the state of our ceiling was a mess. The sales man called us back and we explained our experience. The crew later came back and took the scaffolding down at 8:30 pm on a Sunday night. We were told that another crew would be coming. The second crew finished the job but many of the mistakes for the first remained. One touch up was done but not everything done. I had asked to have the touch *** finished. I was told I was unreasonable with my expectations. I reminded them that I was not satisfied. My house was left mess with items damaged. They came to clean but did not clean everything. They were supposed to come for a final touch up and recoat of paint on one final wall. They came and claimed they would only do touch *** on July 1st. They left without completing the work and told us the owner would be in touch with us. I called a couple times since trying to get I touch with the owner. I then I received a collections letter 2 days ago.
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie S

            09/21/2023

            CertaPro did a great job waking up our tired old building with a bright new look. everything looks fresh and new. the crew was friendly and accommodating to all our requests. Both Scott and the crew were very friendly and kind to our participants and staff.

            Local BBB

            BBB of Minnesota and North Dakota

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