Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

The Spectacle Shoppe, Inc.

Additional Locations

Phone: (651) 636-3434 Fax: (651) 636-4999 2050 Silver Lake Rd NW, New Brighton, MN 55112 http://www.spectacleshoppe.biz



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Family owned and operated and serving the Twin Cities since 1969, the Spectacle Shoppe offers a unique approach to eyewear. Owner and proprietor, David Ulrich has traveled the globe to bring you the most sought after designs in eyewear.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Spectacle Shoppe, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Spectacle Shoppe, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Spectacle Shoppe, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 31, 1995 Business started: 01/01/1977 Business started locally: 01/01/1977 Business incorporated 01/01/1977 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
www.sos.state.mn.us
Phone Number: (651) 296-2803

Minnesota Board Of Optometry
2829 University Ave SE, Ste 550, Minneapolis MN 55414
www.optometryboard.state.mn.us
Phone Number: (651) 201-2762
optometry.board@state.mn.us

Type of Entity

Corporation

Business Management
David Ulrich, Owner James Brekke, Optometrist Beth Ulrich, Operations
Contact Information
Customer Contact: Beth Ulrich, Operations
Principal: David Ulrich, Owner
Business Category

Optical Goods - Service & Repair

Refund and Exchange Policy
Due to the uniqueness of our frames, a one year manufactures warranty will be extended to you. Although all sales are final, we do guarantee 100% satisfactionin the case of an exchange or return, an in store credit will be issued to you to be used withing one year, If a doctor change is needed, that will be taken care of free of charge within 60 days of your purchase.
Products & Services

According to the information provided by The Spectacle Shoppe, Inc., this company offers retail optical services and eye exams.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.