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BBB Accredited Business since

International Institute for Software Testing (IIST)

Phone: (763) 546-0072 Fax: (763) 546-0075 View Additional Phone Numbers 12805 Highway 55 Suite 311, Plymouth, MN 55441 View Additional Email Addresses View Additional Web Addresses

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International Institute for Software Testing offers consulting and training in promoting disciplined software engineering practices.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that International Institute for Software Testing (IIST) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on International Institute for Software Testing (IIST)
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 28, 2002 Business started: 03/24/1997 Business started locally: 03/24/1997 Business incorporated 03/24/1997 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
Phone Number: (651) 296-2803

Type of Entity


Business Management
Magdy Hanna, Chairman & CEO Eric Coleman, Office Manager
Contact Information
Customer Contact: Eric Coleman, Office Manager
Principal: Magdy Hanna, Chairman & CEO
Business Category

Online Education Systems & Software Testing Training Programs Business Services - General Adult & Continuing Education

Method(s) of Payment




American Express

Refund and Exchange Policy
For Online Courses:

we refund the money of any course as long as the access code was not used the access the course material.

For public training:

- Cancellations received within 20 business days before the event will be charged a $100 cancellation fee per course.

- All cancellations received within one week before the event will be liable for the entire fee.

- Substitute attendees for paid registrations will be accepted up until 2 business days before the event.
No substitutions will be permitted the day of the event
Alternate Business Names
International Institute for Software Process International Institute for Software Process (IISP) International Institute for Software Testing Software Dimensions Consulting and Training Inc
Products & Services

According to information provided by IIST provides training and consulting in every aspect of QA and Testing. IIST has over 100 courses covering every aspect of software testing. see what other professionals say about IIST courses at


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.