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BBB Business Review

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Consumer Complaints

BBB Accredited Business since 03/31/2014

Disabled American Veterans Department of Minnesota, Inc.

Phone: (651) 291-1212Fax: (651) 291-0115

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)
01/14/2013Advertising / Sales Issues | Read Complaint Details
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Complaint
Telemarketing calls.
I receive 3 - 5 calls per week from this organization. While I admire the group they are representing, I have asked them repeatedly (35 requests so far...) to place me on the "do not call" list. I am also registered on the State and Fed do not call registry, but of course this is a charity so they are not bound to this list. However, common sense and good business practice would dicatate they should honor a persons request to not be disturbed. I simply want them to stop calling me every other day. It's become rediculous, and I certainly will never donate to there organization after my repeated requests have been ignored.

Desired Settlement
Very simple. Stop calling me. Thought I would start with the BBB, and will escalate thru our legal system if need be.

Business' Initial Response
I will reach out to Mr. ******** and assure him he has been put on our do not call list.

Business' Final Response
Thank you.

Industry Comparison| Chart

Non Profit Organizations - General Membership, Recycling Services, Wheelchair & Disability Transportation, Transportation Services, Thrift Shops

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.