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BBB Business Review

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BBB Accredited Business since 05/13/1970

Star Tribune Media Company, LLC

Find a Location

Phone: (612) 673-4000Fax: (612) 673-4835425 Portland Ave, MinneapolisMN 55488-1511 Send email to Star Tribune Media Company, LLC



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BBB Accreditation

A BBB Accredited Business since 05/13/1970

BBB has determined that Star Tribune Media Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Star Tribune Media Company, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 202 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

202 complaints closed with BBB in last 3 years | 85 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues12
Billing / Collection Issues109
Delivery Issues43
Problems with Product / Service38
Guarantee / Warranty Issues0
Total Closed Complaints 202

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Star Tribune Media Company, LLC

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

top
BBB file opened: 05/01/1970Business started: 01/01/1867
Contact Information
Principal: Arden Dickey (Vice Pres of Circulation)
Business Category

Newspapers

Products & Services

According to the information provided by Star Tribune, they offers newspaper publishing and circulation services.

BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.

If you choose to do business with Star Tribune Media Company, LLC, please let them know that you contacted BBB for a Business Review.


Customer Review Rating plus BBB Rating Summary

Star Tribune Media Company, LLC has received 4.40 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.