BBB Accredited Business since 05/05/1975
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A BBB Accredited Business since 05/05/1975
BBB has determined that St. Paul Pioneer Press meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered St. Paul Pioneer Press' rating include:
- 159 complaints filed against business
Factors that raised St. Paul Pioneer Press' rating include:
- Length of time business has been operating.
- Response to 159 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||25|
|Billing / Collection Issues||52|
|Problems with Product / Service||29|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||159|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on St. Paul Pioneer Press
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Contact InformationCustomer Contact: Sharon Yungbauer (Customer Service Mgr.) Marsha Durkin (Recruitment/Employment Mgr) Pat Effenberger (Internal Communications Mgr) Steven Engelhart Debra Pogue (Complaint Contact) Peter Ridder (President) Darrell Rooney (Classified Adv. Man) Sharon Ryan (VP Finance) Richard Sadowski (Publisher) Lori Swanson (Marketing Director) Jill Taylor (VP/Director Employee Relations)
Products & Services
According to the information provided by St. Paul Pioneer Press, this company offers newspaper publishing and circulation services.
Alternate Business NamesPioneer Press, St Paul Dispatch & Pioneer Press
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
If you choose to do business with St. Paul Pioneer Press, please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview