BBB Accredited Business since 04/22/1970
(612) 372-4664PO Box 59038, Minneapolis, MN 55459-0038 Send email to CenterPoint Energy
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A BBB Accredited Business since 04/22/1970
BBB has determined that CenterPoint Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised CenterPoint Energy's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 122 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||50|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||68|
|Advertising / Sales Issues||0|
|Total Closed Complaints||122|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on CenterPoint Energy
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul, MN 55155-4344
Minnesota Public Utilities Commission
121 7th Pl E Ste 350
Saint Paul, MN 55101-2147
Type of Entity
Incorporated: January 1882, MN
Contact InformationPrincipal: Robin Hougdahl
Natural Gas Companies, Furnace Sales & Service, Heating Equipment & Systems Cleaning & Repair, Appliances - Major - Service & Repair, Air Conditioning Repair, Oils - Fuel, Heating & Air Conditioning, Pipe Inspection, Heating Contractors
Products & Services
According to the information provided by CenterPoint Energy, this company offers natural gas distribution.
Alternate Business NamesHome Care Services, Minnegasco, Minnegasco Home Service Plus, Reliant Energy Resources Corporation, Safety Plus, CenterPoint Energy Minnesota Gas
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
If you choose to do business with CenterPoint Energy, please let them know that you contacted BBB for a Business Review.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview