Business ProfileforLocal Motion

We used this company in 2021 and they were wonderful, so when we needed to move our mother from her 2-bedroom condo to assisted living, they were the first and only company we called. We were moving approximately 25 boxes, a few small furniture pieces and the distance was 1 1/2 miles. We got the estimate and we were pleased. Long story short, the movers were polite and nice, but the estimate went up by almost $400, reason being that the movers had to walk down a hall to the elevator and then had to "share" the elevator with other assisted living residents. When the estimate was given, the lady giving the estimate knew the movers were going from a condo (which meant a hallway to walk) to another 3rd floor residence (again, meaning a hallway to walk down) and she gave the estimate with that in mind. The final price to move our mother was MORE than we were charged in 2021 when we moved from a full 3 bedroom house to another 3 bedroom house that was over 40 miles away. This final price for my mother was all because the movers had to "share" an elevator! This company has become corrupt. "Buyer Beware!"

Again, this company will not own up to the fact that they are not a trustworthy company. Comments such as " I did not provide ***** with an estimate for her move" immediately says the company had no intention of complying with the previous owner's quote. "Exhaustive examining"???? I had to keep calling and asking for answers. I also see this company has many complaints since they took over Local Motion. Nope, this company is not ANYTHING like the old company. Once again, Buyer Beware.